Software Alternatives & Reviews

Acknow VS PHPKB

Compare Acknow VS PHPKB and see what are their differences

Acknow logo Acknow

Cloud-based knowledge management platform for SMBs

PHPKB logo PHPKB

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
  • Acknow Landing page
    Landing page //
    2018-09-29
  • PHPKB Landing page
    Landing page //
    2022-02-26

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves precious time wasted on searching for information. Its powerful group-based permission structure with private categories makes it easy to target and deliver, content to specific groups of knowledge base readers. With PHPKB, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. PHPKB provides a world-class authoring experience and can be easily customized to meet the needs of small to large scale enterprises.

Feature list of Knowledge Management Software - PHPKB

  1. WYSIWYG Editor with Markdown Support
  2. Review & Publish
  3. Category Manager
  4. Document Versioning & Rollback
  5. Internal Commenting (Collaboration)
  6. Backup (Both Database and Assets)
  7. Custom Domain Mapping (For Cloud Hosted Licenses)
  8. Intelligent Knowledge Base Search
  9. Design Customization and Branding
  10. Multilanguage Support with Automatic Content Replication

PHPKB

Website
phpkb.com
$ Details
paid Free Trial $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
Platforms
Linux Windows PHP Cross Platform REST API Web Browser Google Chrome Internet Explorer Edge Apache Firefox
Release Date
2006 January

Acknow features and specs

No features have been listed yet.

PHPKB features and specs

  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Yes
  • LDAP Integration: Yes
  • WYSIWYG Editor: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Categories: Yes
  • Articles: Yes
  • User Groups: Yes
  • Glossary: Yes
  • News & Announcements: Yes
  • Markdown: yes
  • Version Control: Yes
  • Cloud-based: Yes
  • Self Hosted: Yes
  • Self-Service: Yes
  • Multiple Languages: Yes
  • Comments: Yes
  • Feedback & Commenting: Yes

Acknow videos

How to Complete an Acknowledgment

More videos:

  • Review - We Are All on Native Land: A Conversation about Land Acknowledgments

PHPKB videos

How to use PHPKB

More videos:

  • Demo - Admin Area Overview

Category Popularity

0-100% (relative to Acknow and PHPKB)
Knowledge Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Acknow and PHPKB

Acknow Reviews

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PHPKB Reviews

  1. Best Knowledge Base Management Solution

    Over the years, I’ve used more knowledge base software than I would like to remember. PHPKB is far and away the best solution I’ve encountered. It’s robust and full-featured, yet intuitive, fast and easy-to-use. Oh, and their customer support team is world class.

    🏁 Competitors: KnowledgeOwl, Freshdesk
    👍 Pros:    Document versioning|Easy user interface|Excellent features|Seo friendly|Data protection and security|Fully responsive|Unlimited readers|Publishing workflow|Single sign-on

What are some alternatives?

When comparing Acknow and PHPKB, you can also consider the following products

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ProProfs Knowledge Base - ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Onna - Onna centralizes organizations' most common information platforms like Confluence, Slack, Gmail, Drive, and Dropbox.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website