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A Cloud Guru VS HelpScout

Compare A Cloud Guru VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

A Cloud Guru logo A Cloud Guru

A Cloud Guru leads the world in cloud computing training with Amazon, Google, and Azure.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • A Cloud Guru Landing page
    Landing page //
    2023-07-24
  • HelpScout Landing page
    Landing page //
    2023-07-14

A Cloud Guru

Website
acloudguru.com
Pricing URL
Official A Cloud Guru Pricing
$ Details
-
Release Date
2015 January
Startup details
Country
United States
State
Texas
City
Austin
Founder(s)
Ant Stanley
Employees
250 - 499
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

A Cloud Guru videos

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Life at A Cloud Guru

More videos:

  • Review - What's New at A Cloud Guru - April 2020

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to A Cloud Guru and HelpScout)

A Cloud Guru

HelpScout

Education
100 100%
Education
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Learning
100 100%
Online Learning
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using A Cloud Guru and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare A Cloud Guru and HelpScout

A Cloud Guru Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, A Cloud Guru seems to be a lot more popular than HelpScout. While we know about 137 links to A Cloud Guru, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

A Cloud Guru mentions (137)

  • Is CDMP Certification Worth it?
    I wrote this short article about my experience, but tbh, I think the best way to do it is to do the A Cloud Guru (now Pluralsight) trainings — a couple friends have told me they found these very helpful. Source: about 1 year ago
  • Ideas for Hands on training
    Maybe check these guys out. Https://acloudguru.com/. Source: about 1 year ago
  • Need recommendations for AZ-204 preparation
    Also see acloudguru.com, cloudacademy.com, and udemy.com. You can find practice tests in all of these. Source: about 1 year ago
  • New Grad, landed a DevOps job
    Best generic advice is ACloudGuru it'll have just about everything you need or want. Source: about 1 year ago
  • Why I Chose A Cloud Guru for AWS Training
    If you are interested in learning more about A Cloud Guru or signing up for their courses, you can visit their website. - Source: dev.to / about 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing A Cloud Guru and HelpScout, you can also consider the following products

Udemy - Online Courses - Learn Anything, On Your Schedule

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pluralsight - Pluralsight is a learning management system (LMS) that helps aspiring tech professionals learn the basics of the trade and lets established professionals expand their skill sets.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LinkedIn Learning - Online training through LinkedIn's professional network.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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