Software Alternatives, Accelerators & Startups

8x8 Cloud Contact Center VS User.com

Compare 8x8 Cloud Contact Center VS User.com and see what are their differences

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

User.com

Website
user.com
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January

8x8 Cloud Contact Center features and specs

No features have been listed yet.

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

8x8 Cloud Contact Center videos

No 8x8 Cloud Contact Center videos yet. You could help us improve this page by suggesting one.

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User.com videos

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

Category Popularity

0-100% (relative to 8x8 Cloud Contact Center and User.com)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
VoIP
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 8x8 Cloud Contact Center and User.com

8x8 Cloud Contact Center Reviews

We have no reviews of 8x8 Cloud Contact Center yet.
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User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

What are some alternatives?

When comparing 8x8 Cloud Contact Center and User.com, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!