Software Alternatives & Reviews

8x8 Cloud Contact Center VS KrispCall

Compare 8x8 Cloud Contact Center VS KrispCall and see what are their differences

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

KrispCall logo KrispCall

Virtual cloud phone system for business
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23
  • KrispCall Landing page
    Landing page //
    2022-07-12

KrispCall is a modern virtual cloud phone system that provides the most reliable and affordable cloud telephony service for businesses of all sizes and types.

It's integrated call contact center software with support for CRM integration, allows you to unleash a plethora of features useful for your business communication. With features like Shared Numbers, Number Porting, Interactive Voice Response (IVR), Intelligent Call Routing, Customized Greetings, Call Recording, and the most sought-after Unified Callbox, KrispCall is proving to be one of the best business phone systems.

With KrispCall, you can manage your personal, business, and corporate telephony requirements all from a single app (Web, Android, iOS). You can get global numbers instantly from more than 100 countries which allows you expand your business internationally.

A service that fits right into your pocket. Our mobile app lets you access all the features easily and helps you connect with your customers effortlessly through mobile phone.

8x8 Cloud Contact Center

Website
8x8.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

KrispCall

$ Details
paid Free Trial $15.0 / Monthly
Platforms
Windows Android iOS Web Browser Google Chrome Mac OSX
Release Date
2020 September

8x8 Cloud Contact Center features and specs

No features have been listed yet.

KrispCall features and specs

  • Unified Callbox: Yes
  • Call Monitoring: Yes
  • Shared Number: Yes
  • Global Calling: Yes
  • Call Forward: Yes
  • Call Recording: Yes
  • Call Analytics and Reporting: Yes
  • Call Transfer: Yes
  • Call Conferencing: Yes
  • Telephony: Yes
  • Call Recording: Yes
  • Toll-Free Numbers (Voice, SMS &MS): Yes
  • Local Number (SMS & Voice): Yes
  • Mobile Numbers (Voice, SMS & MMS): Yes
  • National Number (Voice): Yes
  • Click to Call Widget: Yes

8x8 Cloud Contact Center videos

No 8x8 Cloud Contact Center videos yet. You could help us improve this page by suggesting one.

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KrispCall videos

How to get a virtual phone number from KrispCall?

More videos:

  • Tutorial - How to Sign Up to KrispCall Virtual Cloud Phone System?

Category Popularity

0-100% (relative to 8x8 Cloud Contact Center and KrispCall)
Communication
67 67%
33% 33
VoIP
57 57%
43% 43
Enterprise Communication
53 53%
47% 47
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 8x8 Cloud Contact Center and KrispCall

8x8 Cloud Contact Center Reviews

We have no reviews of 8x8 Cloud Contact Center yet.
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KrispCall Reviews

  1. Worth every penny

    I'm a small BPO business owner and I found KrispCall really easy to use. It's saved me a ton of time and it has helped me get in contact with potential customers. It's been worth every penny.

    🏁 Competitors: SnapCall, Dialpad
    👍 Pros:    Secure and easy to use|Best customer support|Great user experience
  2. Glad I found Krispcall.

    "I'm glad I found KrispCall!" We've been using them for a few months and are quite pleased with our decision to switch.

    🏁 Competitors: RingCentral, Dialpad
    👍 Pros:    Unified callbox|Ivr|Intelligent call routing|Contact tagging
    👎 Cons:    Limited integrations|Ring strategy
  3. I'm impressed with the esase of its use

    I work in a call center, and many of our clients are always from overseas. We've been using KrispCall for the last three months, and it's helped me and my team manage our department smoothly 24/7 without any call dropouts or call hold issues. It's far more convenient and user-friendly than a traditional phone system. Customer service is also very friendly and willing to assist.

    🏁 Competitors: RingCentral
    👍 Pros:    Call recording|Ivr|Smooth call transfer|Shared number|Unified callbox
    👎 Cons:    Limited intregation

What are some alternatives?

When comparing 8x8 Cloud Contact Center and KrispCall, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallHippo - Easy to use Phone System with World-Class Support

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.