Software Alternatives & Reviews

5starRocket VS Birdeye

Compare 5starRocket VS Birdeye and see what are their differences

5starRocket logo 5starRocket

Collect Product Reviews & Website Reviews w/ Photos & more

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • 5starRocket Landing page
    Landing page //
    2019-01-08

We are a solution enabling you to ask your customers how they feel about the products you sell on your Shopify store.

Obsessive Support

We realize obsessive support is important. We’re here via email/phone or chat.

Migration Help

You’ve probably worked with other platforms, have store reviews emailed from customers, etc. We can help you get all of those into our platform, show current reviews, but also historical reviews you've collected other ways.

Fully Customizable

Our product reviews app is congruent with your store and your brand. We help you overcome a disjointed look or feel through customization. Define review request email delivery criteria, product review questions, widget colors, fonts, and visual layout.

Features

  • One-click setup
  • Import product reviews and photos from other sources, including other Shopify product review apps
  • Made to fit: Works with Shopify themes, mobile-friendly & responsive
  • Automatic email store or product review requests & reminders
  • Fully branded emails: Your name, logo, subject, and text
  • Inline SEO: Display product reviews & ratings on search results with Rich Snippets
  • Social reviews sharing: Inspire your fans with website reviews
  • Ratings widget: Show star ratings on collection pages and higher up on product pages
  • Great customer support: Always happy to help
  • Multi-lingual support: Available in English, Spanish and Portuguese
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

5starRocket

$ Details
freemium $9.0 / Monthly (100 feedback requests - All features)
Platforms
Browser Shopify
Release Date
-

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

5starRocket features and specs

  • Customizable: Customize your product review message, colors and layout
  • Filter: Sort your product reviews easily
  • Schedule: See who is scheduled to get store or product review requests

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

5starRocket videos

No 5starRocket videos yet. You could help us improve this page by suggesting one.

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Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to 5starRocket and Birdeye)
Customer Feedback
14 14%
86% 86
Reputation Management
5 5%
95% 95
Online Reviews
4 4%
96% 96
Product Reviews
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 5starRocket and Birdeye

5starRocket Reviews

We have no reviews of 5starRocket yet.
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Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

5starRocket mentions (0)

We have not tracked any mentions of 5starRocket yet. Tracking of 5starRocket recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing 5starRocket and Birdeye, you can also consider the following products

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Reviewshake - Reviewshake helps you manage all your review sites from one place, automate new reviews from your customers and track review performance

FeedCheck - FeedCheck brings all customer reviews in one place

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Reviewgrower - Automated review follow-ups for online and offline businesses to build customer trust and increase search engine ranking.