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31West VS productboard

Compare 31West VS productboard and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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31West logo 31West

Call Center Services Outsourcing - 31West is one of the top call center outsourcing companies in the USA. Our contact center helps businesses enhance customer experience, reduce cost, increase revenue & build customer loyalty.

productboard logo productboard

Beautiful and powerful product management.
  • 31West Landing page
    Landing page //
    2023-06-14
  • productboard Landing page
    Landing page //
    2023-05-05

31West videos

+ Add

How to Audit a Customer Support Call (31West Knowledge Series)

productboard videos

+ Add

ProductBoard Review | Project Management Tool | Pearl Lemon Review

More videos:

  • Review - Welcome to productboard!
  • Review - ProductBoard Helps You Make the Right Thing at Disrupt SF Startup Battlefield

Category Popularity

0-100% (relative to 31West and productboard)

31West

productboard

Customer Feedback
3 3%
Customer Feedback
97% 97
Project Management
0 0%
Project Management
100% 100
Call Center Services
100 100%
Call Center Services
0% 0
After Hours Call Center
100 100%
After Hours Call Center
0% 0

User comments

Share your experience with using 31West and productboard. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, productboard seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

31West mentions (0)

We have not tracked any mentions of 31West yet. Tracking of 31West recommendations started around Mar 2021.

productboard mentions (4)

  • Do you use an additional tool aside from JIRA?
    Admittedly, this is an issue with organization and can be solved with thorough cleanups, but I suspect that may disrupt the usual flow of non-PM people more. I am thinking of using a separate tool like craft.io or productboard.com to highlight strategies, roadmaps, cross-team initiatives, discoveries, etc. With a possible link to JIRA somehow. Has anyone ever tried this? Source: almost 2 years ago
  • Think twice before using AGE in PotgreSQL
    Recently my friend at Productboard noticed an interesting bug in one of our services. For some reason our code responsible for calculating how many days our customers' features spend in certain states (Idea, Discovery, Delivery, etc) in some cases would give us wrong results. - Source: dev.to / almost 2 years ago
  • Which tools you use in your role of PM?
    ProductboardProductboard helps us capture user feedback from email, Slack, Zendesk, our public-facing product portal etc. And see what users need the most. We also use it for prioritizing product objectives, release planning, roadmapping…. Source: over 2 years ago
  • Ask HN: What software do you use to gather requirements?
    I use ProductBoard. It's fairly expensive but pretty great. I gather requirements into PB and use the inbuilt editor to flesh them out. When a story is ready I push a button and it ends up in Trello (but you can add your own integrations; there's one for github for example). The integrations aren't perfect but I love it. Used it in my last job and brought it in at my current job. https://productboard.com. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing 31West and productboard, you can also consider the following products

ClearFlask - Open-source Product Feedback Tool with a Public Roadmap and Announcements.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

Nolt - A fast & beautiful way to collect user feedback

ProdPad - ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.

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