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31West VS Fider

Compare 31West VS Fider and see what are their differences

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31West logo 31West

Call Center Services Outsourcing - 31West is one of the top call center outsourcing companies in the USA. Our contact center helps businesses enhance customer experience, reduce cost, increase revenue & build customer loyalty.

Fider logo Fider

Fider is an open source, cross platform and free to use customer feedback platform for companies...
  • 31West Landing page
    Landing page //
    2023-06-14
  • Fider Landing page
    Landing page //
    2023-09-26

31West videos

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How to Audit a Customer Support Call (31West Knowledge Series)

Fider videos

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Category Popularity

0-100% (relative to 31West and Fider)

31West

Fider

Customer Feedback
7 7%
Customer Feedback
93% 93
Call Center Outsourcing
100 100%
Call Center Outsourcing
0% 0
User Feedback
0 0%
User Feedback
100% 100
After Hours Call Center
100 100%
After Hours Call Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 31West and Fider

31West Reviews

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Fider Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, Fider seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

31West mentions (0)

We have not tracked any mentions of 31West yet. Tracking of 31West recommendations started around Mar 2021.

Fider mentions (2)

  • Anyone use a Business Coach
    Next level is using a solution like Fider & assigning one of your staff as owners of gathering top voted feedback. Source: over 2 years ago
  • I have a problem with the management of users feedback for validating my idea
    Fider is the most simplest way to collect feedback and engage with your prospects and customers. getfider.com it is opensource and they have a hosted model with donation option starting from $2. Source: about 3 years ago

What are some alternatives?

When comparing 31West and Fider, you can also consider the following products

ClearFlask - Open-source Product Feedback Tool with a Public Roadmap and Announcements.

Nolt - A fast & beautiful way to collect user feedback

Upvoty - User feedback in 1 simple overview 🔥

hellonext.co - User feedback, feature voting, & roadmap for product management.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

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