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31West VS ClearFlask

Compare 31West VS ClearFlask and see what are their differences

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Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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31West logo 31West

Call Center Services Outsourcing - 31West is one of the top call center outsourcing companies in the USA. Our contact center helps businesses enhance customer experience, reduce cost, increase revenue & build customer loyalty.

ClearFlask logo ClearFlask

Open-source Product Feedback Tool with a Public Roadmap and Announcements.
  • 31West Landing page
    Landing page //
    2023-06-14
  • ClearFlask Landing page
    Landing page //
    2021-11-27

Keep your customers involved in your product development.

ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.

💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.

⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.

🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.

📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.

TLDR: Close the feedback-loop between your product and your customers.

31West features and specs

No features have been listed yet.

ClearFlask features and specs

  • Feedback: Yes
  • Roadmap: Yes
  • Announcements: Yes

31West videos

+ Add

How to Audit a Customer Support Call (31West Knowledge Series)

ClearFlask videos

+ Add

ClearFlask

Category Popularity

0-100% (relative to 31West and ClearFlask)

31West

ClearFlask

Customer Feedback
5 5%
Customer Feedback
95% 95
User Feedback Management
0 0%
User Feedback Management
100% 100
Call Center Outsourcing
100 100%
Call Center Outsourcing
0% 0
After Hours Call Center
100 100%
After Hours Call Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 31West and ClearFlask

31West Reviews

We have no reviews of 31West yet.
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ClearFlask Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, ClearFlask seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

31West mentions (0)

We have not tracked any mentions of 31West yet. Tracking of 31West recommendations started around Mar 2021.

ClearFlask mentions (2)

  • Self hosted feedback hub
    I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
  • User Feedback platforms compared
    - UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago

What are some alternatives?

When comparing 31West and ClearFlask, you can also consider the following products

Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...

Upvoty - User feedback in 1 simple overview 🔥

Nolt - A fast & beautiful way to collect user feedback

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

hellonext.co - User feedback, feature voting, & roadmap for product management.

Prowess - The simplest way to collect and leverage product feedback

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