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1CRM VS Zendesk Support

Compare 1CRM VS Zendesk Support and see what are their differences

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1CRM logo 1CRM

1CRM is an All-in-One CRM solution for sales, marketing, project and order management. Download 1CRM Free, and find out why it's right for your business.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • 1CRM Landing page
    Landing page //
    2023-10-16

  1crm.comSoftware by 1CRM Corp.

Not present

1CRM videos

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1CRM Review

More videos:

  • Demo - Is 1CRM Right for You? 6 Key Features & Quick Demo
  • Review - 1CRM Overview

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to 1CRM and Zendesk Support)

1CRM

Zendesk Support

CRM
75 75%
CRM
25% 25
Customer Support
0 0%
Customer Support
100% 100
Sales
100 100%
Sales
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 1CRM and Zendesk Support

1CRM Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing 1CRM and Zendesk Support, you can also consider the following products

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bigin by Zoho CRM - Pipeline-centric CRM built and priced for small businesses

Zoho Desk - Industry's first context-aware Helpdesk Software

Pobuca Connect - Connect with your contacts.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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