CommCare is purpose-built for frontline programs operating in the worldโs toughest environments, from rural health posts to humanitarian response efforts. Trusted by hundreds of leading organizations and governments worldwide, CommCare empowers program teams to build field-ready mobile or web apps (no coding required) for client tracking, service delivery, and data collection, even offline. Whether youโre registering pregnant women in remote villages, tracking seed distribution for local farmers, or monitoring vaccine campaign coverage across entire regions, CommCare adapts to your on-the-ground reality with tools your team can launch and manage directly. It also gives monitoring and evaluation teams real-time visibility into progress, performance, and outcomes.
What makes CommCare different is its track record. Itโs the most widely used digital platform for frontline work, deployed in 130+ countries and used by over one million frontline workers. Independent studies show it improves data quality, frontline performance, and client outcomes across multiple sectors and use cases. With robust integrations, out-of-the-box and custom reporting, and enterprise-grade security, CommCare scales from small pilots to national systems without compromising on usability or impact.
Whatever your mission, CommCare helps you deliver. Start building today: https://www.commcarehq.org/accounts/login/
Unlimited data storage
All CommCare subscription plans provide unlimited data storage, including unlimited storage for data collected in form submission as well as all application data.
Surveys
Collect data via mobile surveys. CommCare supports dozens of question types, including text, multiple choice, numeric, media capture (image, audio, video, signature), and advanced questions (GPS, barcodes, android app callouts).
Lookup tables
Allow your mobile applications to โlook upโ information from an external data set. Lookup tables are useful for when you want to reference large amounts of information, such as Weight-for-Age Z Score tables for nutrition projects or extensive geographical locations.
Case Management
Basic case management enables users of the CommCare Mobile app to register an entity (people, items of interest, etc.), then collect additional data on that entity over time.
Case sharing
Case sharing allows groups of CommCare Mobile users to access data from each other's cases. Case sharing is a powerful tool for field teams that share data collection tasks across tracked entities. It also enables referral workflows by allowing team members to view and update shared cases.
Decision support
Complex workflows have the ability to track people and other entities over time and can include complex branching logic and rules for parsing and responding to messages. Organizations that support frontline workers or stock tracking often need complex workflows as opposed to simple workflows (which normally just support data collection).
Multiple Languages
Switch between multiple languages in your application, including non-roman character languages. For faster translations, use the โbulk uploadโ feature.
Multimedia Integration
CommCare applications can include multimedia such as images, audio, and video, which can be used for counseling or to aid low-literate users.
Data Export
Export your CommCare dataโincluding form submissions and case dataโfor use in 3rd party tools. Leverage built-in tools to customize your exports by date, user group, and more.
Data exploration
View data submitted by your field staff with built-in reports showing case information and form submissions, complete with current and historical values.
Performance report
View pre-built reports to get a high-level overview of key indicators and drill down into your data.
Report builder
Create custom reports from data collected in your CommCare applications, and schedule automated emails to share those custom reports on a recurring schedule. Subscription plans with Report Builder include up to 5 saved reports.
Data cleaning
Ensure your CommCare data is clean and accurate using data cleaning features to edit erroneous or incorrect form submissions and archive test data.
Power BI & Tableaux integration
Send your CommCare data directly to Microsoft Power BI or Tableau for beautiful reporting and deep analytics. CommCare's integration employs OData feeds, enabling you to automatically refresh your data directly from Power BI and Tableau.
Excel dashboards
Set up a real-time link between a form or case export on HQ and a preconfigured Excel report. Excel calculations and graphs will update automatically on a regular basis as new data comes in.
Bulk user upload
Create and update your mobile worker groups, usernames, passwords, and other information in bulk through an easy excel import/export tool.
One way messaging
Configure outbound SMS systems that can be sent to both mobile workers and clients for broadcast messaging and targeted reminders.
SMS gateways
Sending and receiving automated SMS messages requires communicating with mobile networks. This is the job of SMS gateways. Dimagiโs SMS system comes with a gateway to a variety of countries worldwide. We provide a number of incoming and outgoing messages using our gateways included with each plan, Standard and above.
3rd Party Integrations
CommCare has a whole ecosystem of integrations to explore.
Enterprise web apps
Manage complex case management use cases, on-click integration with AWS connect, automatic address capture, custom on-click integrations.
Enterprise management tools
Multiple tools, dashboards, and security features to enable global administration of CommCare throughout the organisation.
GDPR Compliance Ready
We are fully GPDR Complaint, and offer Data Processing Agreements on all plans. We offer customizations to our standardized DPA only on your Advanced plan. This is primarily because customizations creates additional and permanent overhead on our multiple teams.
Two Factor Authentication (2FA)
Turn on two-factor authentication for your web user to add a second level of authentication and make your account more secure. For projects on Advanced plans, you can enforce two-factor authentication for all members of your project.
HIPAA compliance assurance
You might prefer or require HIPAA compliance if you are concerned about having the highest standards of security regarding your projects' personal health information. Standard hosting is also secure, but not signed off as officially compliant with HIPAA certified hosting. Under the Advanced and above plans, Dimagi ensures that all data that is collected and hosted on CommCareHQ meets the essential security and availability requirements for HIPAA compliance. Dimagi also gives access to signing a HIPAA Business Associate Agreement (BAA) for the Advanced and above plans.
Full support
Online academy, direct mail, phone, guaranteed response time, guaranteed follow-up time, bug-fixing support, paid onboarding, customer success team.
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We have collected here some useful links to help you find out if CommCare is good.
Check the traffic stats of CommCare on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of CommCare on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of CommCare's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of CommCare on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about CommCare on Reddit. This can help you find out how popualr the product is and what people think about it.
These are mainly used for collecting research data, however their flexibility could make them useful for your need. Redcap (https://projectredcap.org/about/) you can design a complex form, has a mobile app KoboToolbox - the we form builder can handle complex forms, has a mobile app CommCare (https://dimagi.com/commcare/) a you can design and track cases over a long processes. Source: over 3 years ago
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Is CommCare good? This is an informative page that will help you find out. Moreover, you can review and discuss CommCare here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.