Software Alternatives & Reviews

Top 9 Self Service Support Products in Virtual Agent

The best Self Service Support Products within the Virtual Agent category - based on our collection of reviews & verified products.

Do You Dream Up verint.com KANA Knowledge Management Omnistar Transversal Parature Eloquent WebSuite WSN Insight Informa Astute Knowledge

Summary

The top products on this list are Do You Dream Up, verint.com KANA Knowledge Management, and Omnistar. All products here are categorized as: Self Service Support. Virtual Agent. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Do You Dream Up is a self-service, automated chat solutions for support.

    #Customer Support #Live Chat #Help Desk

  2. NOTE: verint.com KANA Knowledge Management has been discontinued.
    Tool to manage and share knowledge between agents and customers are ones that are easy to access, update and search.

    #Internal Knowledgebase #WiKi #Web Service Automation

  3. Email Marketing Service Provider

    #Internal Knowledgebase #WiKi #Content Collaboration

  4. Transversal offers cloud-based knowledge management solutions.

    #Internal Knowledgebase #WiKi #Content Collaboration

  5. Parature is a web-based customer management tool. Control your image and customer service with Parature's interactive customer relations.

    #Internal Knowledgebase #WiKi #Web Service Automation

  6. Eloquent WebSuite helps to comply with the professional standards for each application, while giving users a single access portal for all their resources.

    #Internal Knowledgebase #WiKi #Web Service Automation

  7. WSN Insight provides a streamlined collaborative platform to help companies manage their intellectual property.

    #Internal Knowledgebase #WiKi #Knowledge Management

  8. Informa is a business intelligence, academic publishing, knowledge, & events business, operating in the Knowledge & Information Economy.

    #Internal Knowledgebase #WiKi #Content Collaboration

  9. Astute Knowledge provides knowledge management software to help companies respond better to customer inquiries.

    #Workflow Automation #Status Pages #Marketing Automation

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