Software Alternatives, Accelerators & Startups

Top 8 Content Collaboration Products in Self Service Support

The best Content Collaboration Products within the Self Service Support category - based on our collection of reviews & verified products.

MindTouch KnowledgeOwl Knowledge Plaza WSN Insight Eloquent WebSuite Omnistar Transversal verint.com KANA Knowledge Management

Summary

The top products on this list are MindTouch, KnowledgeOwl, and Knowledge Plaza. All products here are categorized as: Platforms that enable teams to work together on content creation, editing, and management, often including features for real-time collaboration and document sharing. Self Service Support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.

    #WiKi #Content Collaboration #Project Management

  2. NOTE: KnowledgeOwl has been discontinued.
    KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

    #Customer Support #Customer Service #Help Desk

  3. Knowledge Plaza is a SaaS Platform dedicated to Social Knowledge Management.

    #Internal Knowledgebase #WiKi #Knowledge Base

  4. WSN Insight provides a streamlined collaborative platform to help companies manage their intellectual property.

    #Internal Knowledgebase #WiKi #Knowledge Management

  5. Eloquent WebSuite helps to comply with the professional standards for each application, while giving users a single access portal for all their resources.

    #Internal Knowledgebase #WiKi #Web Service Automation

  6. Email Marketing Service Provider

    #Internal Knowledgebase #WiKi #Knowledge Management

  7. NOTE: Transversal has been discontinued.
    Transversal offers cloud-based knowledge management solutions.

    #Internal Knowledgebase #WiKi #Web Service Automation

  8. NOTE: verint.com KANA Knowledge Management has been discontinued.
    Tool to manage and share knowledge between agents and customers are ones that are easy to access, update and search.

    #Internal Knowledgebase #WiKi #Web Service Automation

Related categories

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