Best Chatbot Products in 2025

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

Key BoldDesk features:

Ticketing System Artificial Intelligence Automation Customer Portal

Try for free paid Free Trial $12.0 / Monthly (For per agent)

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

CoffeePals is a Microsoft Teams bot that matches team members in a company for coffee chats.

Key CoffeePals features:

Networking Enhancement Team Building Flexibility User-Friendly Interface

freemium $49.0 / Monthly (up to 24 users)

Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Key Chatfuel features:

Ease of Use Integration Capabilities No Coding Required Free Plan Available

Automating customer interactions at scale.

Key WotNot features:

Unlimited Users Unlimited data storage Unlimited conversations No-code Bot Builder

freemium $99.0 / Monthly (Unlimited conversations, Unlimited users, Unlimited data storage)

Connect with experts over coffee.

Machine Learning Chatbot Builder.

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

ChatCreate takes out the predictable/repetitive parts from customer support and sales conversations.

Easy to use chatbot platform for business.

Key ChatBot features:

Ease of Use Integration Capabilities AI and Natural Language Processing Analytics and Reporting

paid Free Trial $50.0 / Monthly

Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture Virtual Smart Assistant who can speak to your customers and help them with all their queries, transactions and many.

Key Herbie.ai features:

Free Trial Demo Boosting Brand Value 24 x 7 x 365

Open Source freemium

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

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Automate your customer support with AI. Build a custom,.