We have separate applications for support staff and clients to meet their specific needs. For clients, the goal is to share their screen and receive help quickly and easily. For support staff, the goal is to not only see the client's screen, but also to have access to previous events, involved colleagues, and the amount of time spent on the issue. By having separate applications, we can ensure that each side has access to the specific features and tools they need to achieve their goals efficiently and effectively.
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This is an informative page about SupportHopper. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.