SP Customer Service Alternatives & Competitors

The platform for exceptional customer service at scale.

Key Front features:

Unified Inbox Collaboration Integrations Automation

Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.

Key Adobe Experience Manager features:

Comprehensive Content Management Integration with Adobe Suite Personalization Scalability

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Visit website

Office Suites.

Messagepoint is a SaaS-based customer communication management solution that allows organizations to enhance customer experiences with the help of their optimized communication systems.

Key Messagepoint features:

User-Friendly Interface Personalization Centralization Compliance and Regulation

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Key Podium features:

Comprehensive Messaging Platform Customer Review Management Easy Payment Solutions User-Friendly Interface

Open Source

Kofax Customer Communications Manager™ helps you better engage with customers across multiple channels, in the manner they prefer, with personal documents and communications. .

Key Kofax Customer Communications Manager features:

Customization Integration Multi-Channel Delivery Compliance

A toolset for printed and digital communications.

Key PlanetPress Connect features:

Flexible Output Options Customizable Document Templates Data Integration Enhanced Automation

In the last blog entry, we went through a quick history of the channels that are involved in a CCM (Customer Communication Manage.

Key Quadient Customer Communications Management features:

Enhanced Communication Operational Efficiency Regulatory Compliance Centralized Management

Mail Metrics transforms how you communicate and engage with your customers by providing one solution for all digital and postal communications.

See how EngageOne Communicate helps you connect with customers across every touchpoint using personalized video, SMS, email, and chatbot solutions.

Cloud-based CRM software for contact center agents.

Key ePowerCenter features:

Integrated CRM Capabilities Omnichannel Support Scalability Customization Options

Corel WordPerfect is an office suite for creating documents, presentations, spreadsheets and more.

Key WordPerfect features:

Compatibility with WordPerfect Formats Reveal Codes Feature Conversion Capabilities Template Variety

Boost your productivity with reliable access anywhere with services like email, calendar, file sharing, meetings, instant messaging, and Office Online.

Key Microsoft 365 features:

Accessibility Automatic Updates Integrated Productivity Tools Cloud Storage