Malaysia Airlines is a government owned national carrier of Malaysia which operates flights from Kuala Lumpur International Airport as well as another hub in Kotu Kinabalu and provides full service flights to its customers. It faces competition from other full-service flight operators such as Singapore airlines, Thai Airways, Cathay Pacific etc. It maintains a strong position in southeast Asia.
Singapore Airlines ranked as the second-best international airline. It scored 7.63 and tied for the best cancellation rate, 0.03%, with Iberia Airlines.
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