Nola Automation offers a suite of digital debt collection tools that can help organizations to streamline and automate their collections process. Here, we explore their 5 channels for digital debt collection. Source: over 1 year ago
As the field of debt collections has evolved, digital collection software has become increasingly popular as a tool for managing collections. This software allows organizations to automate many of the tasks involved in collections, leading to greater efficiency and better results. Source: over 1 year ago
An omnichannel cloud call center is the next step in modern customer experience. It does away with single points of contact, and instead integrates all channels into a hub that can be accessed through any device - no matter how different they may seem at first glance. Source: almost 3 years ago
NOLA Omnichannel Predictive Dialer + is a fully customizable interactive voice response, cloud-based solution that provides many different ways to interact with customers. Source: almost 3 years ago
NOLA IVR + is an interactive voice response, cloud-based omnichannel solution that offers highly personalized options like voice, touch, and text. Source: almost 3 years ago
When the industry began to shift more toward online transactions, there was a noticeable lack of innovation from collection agencies. They have relied heavily on old-school tactics like brute force collections and brick and mortar efforts that are inefficient and ineffective for catching up with modern-day consumers. However, some companies such as NOLA Omnichannel have begun using debt automation systems to help... Source: almost 3 years ago
What is a digital channel strategy? It's important to have a plan in place for how you are going to communicate with your customers. There are many ways this can be done, such as email, video chat on MSN or Skype (or other services), webchat and voice calls via phone number IVR systems like NOLA or Interactive Voice Response Systems that use recorded prompts instead of an operator who answers the call live when it... Source: almost 3 years ago
The debt collection system enables automated data import, contact management, payment tracking and key integrations for your account receivable and pre-collection activities. It allows you to take the hassle out of collecting on outstanding payments by automating all necessary tasks with one cohesive software platform! Source: almost 3 years ago
The Voice Broadcast Dialer is an important software for companies looking to send out mass notifications or advertisements with their inbound calls coming into their office via different phone lines like VoIP (voice over internet protocol). This program allows you as an administrator, more control over what voicemail greetings play when people get connected to those extensions so they hear how much this company... Source: almost 3 years ago
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