Loway.ch QueueMetrics Alternatives & Competitors

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

freemium $15 / Monthly (Small)

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

Key channels.app features:

Multichannel Support User-Friendly Interface Automation Capabilities Analytics and Reporting

freemium

Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls.

Key SIPNEX features:

Call Tracking Analytics Dynamic Number Insertion Integration Capabilities Call Recording Features

Visit website Sponsored

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial.

Key HappyFox features:

User-Friendly Interface Customization Multi-Channel Support Automation Features

Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.

Key Bitrix24 features:

Comprehensive Features Free Plan Customizable Integrated Communication Tools

freemium $49 / Monthly (5 users / 24 GB )

Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

Key CallFire features:

User-Friendly Interface Versatile Features Scalability Integrations

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies.

Key RingCentral features:

Comprehensive Features Scalability Easy Integration Reliable Uptime

Open Source freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

Five9 provides cloud-based call center software for sales, marketing and support.

Key Five9 features:

Scalability AI and Automation Omni-Channel Capabilities Integrations

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. .

Key Freshcaller features:

Ease of Use Integrations Scalability Advanced Analytics

freemium $15 / Monthly

PhoneBurner is a cloud-based​ power dialer to boost sales productivity.

Key PhoneBurner features:

Ease of Use Efficiency Call Tracking and Analysis CRM Integration

Predictive Call Center, Voice and Text Broadcasting app.

Key CallHub features:

Ease of Use Integration Options Scalability Automation Features

contactSPACE is a cloud contact centre software for the SME.

Key contactSPACE features:

Ease of Use Comprehensive Reporting Flexibility and Customization Excellent Customer Support

Call center software in the cloud.

Key NectarDesk features:

Comprehensive Features Third-Party Integrations Scalability User-Friendly Interface

8x8 Cloud Contact Center is a VoIP call center solution.

Key 8x8 Cloud Contact Center features:

Unified Platform Advanced Analytics Scalability AI and Automation