1. Live Chat is the digital and physical bridge between website owner and website visitors & eliminates customers being stranded on website.

  2. Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

  3. AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

  4. MDCall is a telecommunications company that develops automated voice and telephony solutions for the healthcare industry.

  5. Lime Talk is an online application that allows you to easily embed a chat widget onto your site.

  6. APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

  7. ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

  8. CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions.Β 

  9. Crowdstream is a CRM and customer intelligence platform for online business. Grow your customer relationships with better email campaigns.

  10. Other Support

  11. Queue Manager is a suite of Case Management tools to communicate with customers and monitoring of cases in real time.

  12. Spoke gives the support teams in your organization a single place to manage employee requests.


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This article was published on | Author: | Publisher: SaaSHub
Categories: Monitoring Tools, Cloud Storage, Privacy