We have tracked the following product recommendations or mentions on various public social media platforms and blogs.
They can help you see what people think about Freshservice and what they use it for.
Outlook Helpdesk Form
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work.
Source:
about 2 years ago
Low Hanging Fruit - Recommendations for Ticketing System????
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/).
Source:
over 2 years ago
SchoolDude as a help desk / ticketing system.
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month.
Source:
about 3 years ago
External sources with reviews and comparisons of Freshservice
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations reduce manual effort and improve...
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
This is an informative page about Freshservice.
You can review and discuss the product here.
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