NovelVox offers extremely innovative and interactive wallboards for Cisco Finesse, Genesys, Avaya Contact Centers. NovelVox iVision offerings under the name of iVision Plus, iVision Gamification, iVision Digital Signage, and iVision Touch - are tailored to provide transformational insight into contact center performance by facilitating multiple views based on real contact center experience. The graphical data displayed empowers agents and supervisors alike, contributing to enhanced customer experience.
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