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Zopim VS ClickUp

Compare Zopim VS ClickUp and see what are their differences

Setuply
Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence. featured
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Zopim logo Zopim

Live chat is a faster and more personal way for you to engage your customers. Free for 14 days. No credit card required.

ClickUp logo ClickUp

ClickUp's #1 rated productivity software is making more productive projects with a beautifully designed and intuitive platform.
  • Zopim Landing page
    Landing page //
    2022-01-02
  • ClickUp Landing page
    Landing page //
    2022-01-13

Zopim features and specs

  • Real-time Visitor Monitoring
    Zopim allows users to monitor website visitors in real-time, which helps businesses understand visitor behavior and engage with potential customers effectively.
  • Customizable Chat Widget
    The chat widget is highly customizable, allowing businesses to maintain brand consistency by altering colors, fonts, and text that align with their branding.
  • Integrations
    Zopim integrates with numerous third-party applications, such as CRM systems and e-commerce platforms, allowing for streamlined operations and centralized data management.
  • Mobile App Support
    The mobile app support ensures that businesses can manage customer interactions on the go, providing flexibility and convenience for remote support.
  • Visitor Analytics
    Detailed analytics and reporting tools provide insights into chat performance, customer satisfaction, and agent productivity, facilitating informed decision-making.

Possible disadvantages of Zopim

  • Limited Features on Basic Plan
    The basic plan offers limited features, which may not suffice for larger businesses requiring more robust functionalities and deeper insights.
  • Learning Curve
    New users may find it challenging to utilize all the features efficiently due to the interface's complexity, which might require a time investment for effective adoption.
  • Connectivity Issues
    Some users have reported occasional connectivity issues, which can disrupt ongoing chats and potentially impact customer satisfaction.
  • Pricing
    The cost can be a concern for small businesses or startups as advanced features are only available through higher-tier plans, which can be expensive.
  • Limited Customization in Analytics
    While analytics are available, there are limitations in customizing reports to fit specific business needs without using external software solutions.

ClickUp features and specs

  • Flexible Task Management
    ClickUp offers a wide range of customization options for task management, including nested tasks, due dates, priorities, and custom fields.
  • All-in-One Solution
    Combining tasks, docs, goals, chat, and more into a single platform reduces the need for multiple tools, which can streamline workflows and reduce costs.
  • Integration Capabilities
    Supports numerous integrations with other tools like Slack, Google Drive, and Trello, allowing for seamless connectivity and data synchronization.
  • Scalability
    Suitable for teams of all sizes, from small startups to large enterprises, and can scale as the organization grows.
  • User-Friendly Interface
    Intuitive design and user interface make it easier for new users to get up and running quickly.
  • Robust Free Tier
    Offers a comprehensive free tier that includes many of the platform’s key features, making it accessible for smaller teams and startups.

Possible disadvantages of ClickUp

  • Learning Curve
    Due to the vast array of features and options, new users may find it overwhelming and may require a significant time investment to master.
  • Performance Issues
    Some users report that the platform can slow down, especially when handling large projects or numerous tasks, which can affect productivity.
  • Complexity
    The sheer number of customization options and features can sometimes complicate simple workflows, requiring advanced planning to optimize use.
  • Notification Overload
    Users may receive a high volume of notifications, which can become distracting and reduce the effectiveness of the platform's communication features.
  • Inconsistent Updates
    Occasional updates can introduce new bugs or affect existing functionalities, causing disruptions in workflow.
  • Limited Offline Access
    While primarily designed for cloud use, it offers limited offline access, which can be a drawback for users in areas with inconsistent internet connectivity.

Analysis of ClickUp

Overall verdict

  • ClickUp is a strong option for individuals and teams looking for a robust, all-in-one project management and productivity tool. Its rich feature set and customization options make it a viable solution for those seeking efficiency and flexibility in managing projects.

Why this product is good

  • ClickUp is known for its versatility and comprehensive set of features designed to enhance productivity and streamline project management. It integrates task management, goal-setting, time tracking, and collaboration tools into a single platform. Its customizable interface allows users to tailor the experience to their specific needs, making it a popular choice for teams of various sizes and industries. Additionally, frequent updates and strong customer support contribute to its positive reputation.

Recommended for

    ClickUp is recommended for project managers, teams, and organizations of all sizes, especially those in fast-paced or complex industries that require detailed project tracking and collaboration. It's also suitable for remote teams, freelancers, and anyone looking to improve their organizational skills and productivity.

Zopim videos

+ Add

Zendesk Chat Review (Zopim): Pros and Cons of the Live Chat Tool

More videos:

  • Review - Zopim review: Zopim livechat
  • Review - Overview: What is Zopim

ClickUp videos

+ Add

ClickUp 2.0: Features, Pricing & More (2019)

More videos:

  • Tutorial - A Clickup Tour, Pros and Cons, & How to Set It Up (Full ClickUp Review and Tutorial)
  • Review - ClickUp 1.0 Review: Features, Pricing & Opinions
  • Review - ClickUp 2021 Review: Is it still the best project management software? (YES!)
  • Review - Clickup Review for Project Management 2022 | Better than Monday.com & Asana?
  • Review - Monday.com vs ClickUp Review (Simple Breakdown in 2022)
  • Review - ClickUp v Monday | Project Management Software Head-to-Head
  • Tutorial - ClickUp Tutorial - How to use ClickUp for Beginners

Category Popularity

0-100% (relative to Zopim and ClickUp)

Zopim

ClickUp

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Live Chat
100 100%
Live Chat
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zopim and ClickUp

Zopim Reviews

We have no reviews of Zopim yet.
Be the first one to post

ClickUp Reviews

  1. Edi Malkovich
    Great product

    All-in-one tool. We use it for docs, project management, tasks, wiki and so on. Awesome product!

  2. Christopher Guillou
    · Working at CCG Communication / Photo ·
    Awesome, complete and exciting platform !

    Been using Clickup for 8 months now and can't imagine life/work without it ... Very complete and in constant improvement thanks to a great team.

Top 10 Notion Alternatives for 2025 and Why Teams Are Choosing Ledger
ClickUp has everything—including the kitchen sink. It’s extremely customizable, but that power often comes at the expense of usability. Many teams report spending more time setting it up than actually using it.
Source: www.ledgerteams.com
The Top 7 ClickUp Alternatives You Need to Know in 2025
Curious about how Ledger compares to ClickUp? Dive into our detailed analysis and see why Ledger stands out for teams of all sizes. Explore Ledger vs ClickUp now!
Source: www.ledgerteams.com
How Tight-Knit Teams Get More Done with Innovative Project Management Tools
ClickUp: It’s considered an “all-in-one” platform for tasks, docs, and messaging. You can tweak it to show either a simple list or a full-blown timeline. If your group is used to wearing different hats, having everything in one place can be a relief.
Source: medium.com
11 Popular Knowledge Management Tools to Consider in 2025 
ClickUp’s AI tools come with features like automated summarization, writing suggestions, and powerful search that leverage your team’s collective knowledge within ClickUp. ClickUp also integrates seamlessly with popular design and marketing tools.
Source: knowmax.ai
10 Best Canny Alternatives and Competitors in 2025
When you’re searching for an alternative feedback management tool to replace Canny, it’s hard to beat ClickUp. This task management software helps you manage everything from your team’s workload to user feedback. Use it for product management to collect user feedback, generate team discussions on feature requests, and build roadmaps for product initiatives.
Source: clickup.com

Social recommendations and mentions

Based on our record, ClickUp seems to be more popular. It has been mentiond 112 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zopim mentions (0)

We have not tracked any mentions of Zopim yet. Tracking of Zopim recommendations started around Mar 2021.

ClickUp mentions (112)

View more

What are some alternatives?

When comparing Zopim and ClickUp, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

monday.com - The most intuitive platform to manage projects and teamwork

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Basecamp - A simple and elegant project management system.

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