Software Alternatives, Accelerators & Startups

Zoho Connect VS Nextiva

Compare Zoho Connect VS Nextiva and see what are their differences

Zoho Connect logo Zoho Connect

Zoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device.

Nextiva logo Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
  • Zoho Connect Landing page
    Landing page //
    2023-08-29
  • Nextiva Landing page
    Landing page //
    2023-03-13

Zoho Connect

Website
zoho.com
$ Details
freemium
Platforms
Browser Android iOS Web Windows Mac OSX Google Chrome Linux Firefox Chrome OS Internet Explorer Safari iPhone Cloud

Zoho Connect features and specs

  • Alerts & Notifications
  • Calendars
  • Content editor
  • Dashboards
  • Forever Free Plan Available
  • Free Trial
  • Integrations
  • Discussions & conversations
  • Forums
  • News & Announcements
  • News Feed
  • Employee directory
  • Employee intranet portal
  • Easy to Set-up and use
  • Knowledge Management
  • Photos
  • Polls
  • Survey Management
  • Surveys
  • Analytics
  • Responsive Design
  • Mobile Apps
  • Mobile prioritized UI
  • Groups
  • Chat
  • Channels
  • Townhall
  • Task management
  • Boards View
  • Kanban board
  • Event Scheduling
  • Event Management
  • File sharing
  • Cloud-based

Nextiva features and specs

  • Comprehensive Features
    Nextiva offers a wide range of features like VoIP phone service, team collaboration tools, customer relationship management (CRM), and analytics, making it a strong all-in-one communication solution.
  • Scalability
    The platform is highly scalable, accommodating small businesses to large enterprises, allowing growth without the need to switch providers.
  • Reliable Uptime
    Nextiva is known for its reliable uptime and robust infrastructure, ensuring minimal disruptions to business communications.
  • User-Friendly Interface
    The platform is designed with ease of use in mind, providing an intuitive interface that reduces the learning curve for new users.
  • Good Customer Support
    Nextiva is highly rated for its customer support, offering various support channels including phone, email, and chat.

Possible disadvantages of Nextiva

  • Cost
    Nextiva can be relatively expensive compared to other VoIP service providers, particularly for small businesses or startups with limited budgets.
  • Initial Setup
    Some users report that the initial setup and configuration can be complicated and time-consuming.
  • Limited International Presence
    Nextiva's services are primarily focused on the U.S. market, which may be a limitation for businesses with a significant international presence.
  • Feature Overload
    While comprehensive, the extensive range of features can be overwhelming for some users, particularly those who might only need basic functionalities.
  • Integration Issues
    Some users have reported issues with integrating Nextiva with other third-party software or tools, which could be a hindrance for businesses relying on specific integrations.

Analysis of Zoho Connect

Overall verdict

  • Zoho Connect is generally considered a good choice for businesses seeking a versatile and integrated collaboration solution. It offers a range of features that cater to different collaboration needs, and its integration capabilities with Zoho's ecosystem make it a strong contender for organizations already using Zoho applications.

Why this product is good

  • Zoho Connect is a team collaboration software designed to improve communication and collaboration within organizations. It offers features such as discussion forums, file sharing, task management, and an enterprise social network. It integrates well with other Zoho applications and third-party services, providing flexibility and a comprehensive suite of tools for businesses. The user-friendly interface and extensive customization options make it suitable for teams of various sizes.

Recommended for

    Zoho Connect is recommended for small to medium-sized businesses that require a robust collaboration platform. It is particularly suitable for organizations that are already users of the Zoho suite or those looking for an integrated solution that combines communication, collaboration, and productivity tools. It's also ideal for teams that value ease of use and customization options.

Analysis of Nextiva

Overall verdict

  • Overall, Nextiva is generally regarded as a strong choice for businesses looking for a reliable and feature-rich VoIP and communication solution. Positive customer feedback regarding service performance and customer support bolsters its reputation as a top contender in the business communications market.

Why this product is good

  • Nextiva is often praised for its comprehensive suite of communication tools that include voice, video conferencing, mobile apps, and messaging solutions. It boasts a user-friendly interface, reliable customer support, and robust integration capabilities with various business tools. The service aims to enhance business communication and collaboration, making it a popular choice among small to medium-sized businesses. Reviews also highlight its scalability, allowing businesses to grow without significant changes to their communication systems.

Recommended for

    Nextiva is recommended for small to medium-sized businesses that require a dependable, scalable, and easy-to-use communication platform. It's particularly suited for companies that value seamless integration with other business tools, prioritize strong customer support, and are looking for a unified communication solution that can grow with their business needs.

Zoho Connect videos

Zoho Connect Introduction Demo - Your Own Private Social Network

More videos:

  • Review - Zoho Connect Overview - Focus on Properly Using Tasks
  • Review - Zoho Connect - Bring your team together.

Nextiva videos

Nextiva VOIP Phone System Review 2020

More videos:

  • Review - What is Nextiva? (Hint: The ONLY Business Software You Need in 2019)
  • Review - Getting Started with Nextiva Business Communication Suite

Category Popularity

0-100% (relative to Zoho Connect and Nextiva)
Project Management
100 100%
0% 0
Communication
11 11%
89% 89
Task Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Connect and Nextiva

Zoho Connect Reviews

We have no reviews of Zoho Connect yet.
Be the first one to post

Nextiva Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Nextiva is an easy-to-use solution that helps you connect with more callers in less time and with fewer agents. With Nextiva, you get features like IVR, automatic call routing, and call queuing.
Top 10 VoIP providers in 2022
Nextiva is a VoIP provider that offers a simple yet robust phone system for businesses. Nextiva’s business call management system contains features including unlimited calling, texting, faxing, call queuing, fast conference calling, and more. The company offers a full unified communications solution that includes audio, video, text, mobile apps and web collaboration. Nextiva...
Source: voip.review
Nextiva vs RingCentral Comparison
Nextiva provides one of the most comprehensive virtual phone systems on the market, which goes far beyond call handling. Sure, Nextiva allows you to transfer, hold, mute, and forward calls seamlessly, but that’s not where it shines the most. Nextiva offers conference calls with an unlimited number of participants, limitless virtual business SMS messaging, a built-in CRM...
7 Best Cloud PBX Solution for Small to Medium Business
The crown jewel behind Nextiva’s success has been its continuous work on the NextOS platform. NextOS encapsulates all aspects of communication associated with a business environment. Specifically, Nextiva is dedicated to bringing together the team and client communications in one singular dashboard. This, in turn, provides a seamless digital call center experience.
Source: geekflare.com
10 Best Business VoIP Phone Services for Small Businesses (2020)
Nextiva has a VOIP service that enables you to do free domestic calling, call routing, transfer voicemails to emails, and more. Their VOIP service is advanced yet beginner-friendly and easy to use. Other than that, the primary perk of using Nextiva is that it’ll provide you with a registered toll-free number which means your users can connect with you for free. It also...
Source: www.isitwp.com

Social recommendations and mentions

Based on our record, Zoho Connect seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Connect mentions (1)

Nextiva mentions (0)

We have not tracked any mentions of Nextiva yet. Tracking of Nextiva recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoho Connect and Nextiva, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Jostle - A new kind of employee intranet that drives engagement & workplace culture. Achieves social participation in work relevant way. Participation rates are over 85%.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs