Software Alternatives, Accelerators & Startups

Zocdoc VS BetterHelp

Compare Zocdoc VS BetterHelp and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Zocdoc logo Zocdoc

Zocdoc is the beginning of a better healthcare experience for millions of patients every month. Find doctors you love, read real reviews, book appointments instantly, and more.

BetterHelp logo BetterHelp

The world's largest therapy service. 100% online.
  • Zocdoc Landing page
    Landing page //
    2021-10-14
  • BetterHelp Landing page
    Landing page //
    2021-08-28

Zocdoc features and specs

  • Convenience
    Zocdoc allows users to quickly search for and book medical appointments online, saving time compared to traditional phone booking methods.
  • Wide Range of Providers
    Zocdoc offers a diverse selection of healthcare providers, making it easier for users to find specialists and practitioners in various fields.
  • Reviews and Ratings
    Users can read reviews and see ratings from other patients, which helps in making informed decisions about choosing a healthcare provider.
  • Insurance Compatibility
    The platform allows users to filter providers by their insurance compatibility, ensuring that the chosen provider accepts their insurance plan.
  • 24/7 Access
    Patients can search and book appointments at any time, offering flexibility that suits their schedules.

Possible disadvantages of Zocdoc

  • Limited Availability in Some Areas
    Zocdoc may not be as comprehensive in rural or less populated areas, limiting options for users in these locations.
  • Potential for Outdated Information
    Some users have reported outdated or incorrect information regarding provider availability or insurance acceptance.
  • Service Fees
    There may be service fees associated with using Zocdoc for providers, which can affect pricing or availability of certain practitioners.
  • Privacy Concerns
    As with any online platform that handles personal health information, there may be concerns about data privacy and security.
  • Variable User Experience
    The user experience can vary depending on the specific provider’s integration with Zocdoc, impacting appointment confirmation and communication efficiency.

BetterHelp features and specs

  • Convenience
    BetterHelp offers therapy sessions that can be accessed from any location, removing the need for travel and allowing for flexible scheduling.
  • Various Communication Methods
    Users can choose from messaging, phone calls, and video sessions, giving them multiple ways to interact with their therapist.
  • Wide Network of Therapists
    BetterHelp provides access to a large number of licensed therapists with various specializations, increasing the likelihood of finding a good match.
  • Affordability
    The service often costs less than traditional face-to-face therapy sessions, making mental health care more accessible.
  • Anonymity
    Users can remain anonymous, which can make it easier for them to open up about their issues.

Possible disadvantages of BetterHelp

  • Insurance
    BetterHelp does not accept insurance, which could make it less affordable for some users.
  • Lack of In-Person Interaction
    The absence of face-to-face interaction may make it difficult for some individuals to form a connection with their therapist.
  • Variable Quality
    The quality of therapists can vary, and finding the right match might take time.
  • Technology Issues
    Technical problems such as connectivity issues could interrupt therapy sessions, which can be frustrating for users.
  • Not Suitable for Severe Cases
    Online therapy through BetterHelp may not be appropriate for individuals with severe mental health conditions requiring intensive, in-person treatment.

Analysis of BetterHelp

Overall verdict

  • BetterHelp is generally considered a good option for people looking for accessible and flexible online therapy. However, it is important for users to assess if it suits their personal needs and to ensure that they are comfortable with receiving therapy in a digital environment. It should also be noted that it might not be suitable for those in crisis situations or those requiring specialized therapy outside the scope of what the platform can offer.

Why this product is good

  • BetterHelp is an online therapy platform that offers a convenient way to access mental health support. It is good for those who seek professional help without the constraints of geographical location, transportation, and traditional office hours. The platform provides a pool of licensed professionals and flexible scheduling for therapy sessions via chat, phone, or video calls.

Recommended for

  • Individuals seeking convenience and flexibility in therapy scheduling
  • People without access to traditional face-to-face therapy
  • Those comfortable with using digital communication technologies
  • Individuals seeking anonymity in therapy

Zocdoc videos

How Zocdoc Is Using AI to Help Schedule Your Next Doctor's Appointment

More videos:

  • Review - ZocDoc Review: Top Best Healthcare Startups - Ranking - AngelKings.com

BetterHelp videos

An Honest BetterHelp.com Review

More videos:

  • Review - A Psychologist Weighs in on the Youtube + BetterHelp Controversy
  • Review - I Tried Online Counselling For A Month... *Very Nervous* | BetterHelp Review
  • Review - BetterHelp Review: Pros, Cons, And Everything In Between (Not Sponsored)
  • Review - BetterHelp Review 2025 – Is This the Right Online Therapy for You?
  • Review - BetterHelp Review (Unsponsored!) | Pros and Cons

Category Popularity

0-100% (relative to Zocdoc and BetterHelp)
Healthcare
100 100%
0% 0
Health & Wellness
0 0%
100% 100
Health
53 53%
47% 47
Mental Health
0 0%
100% 100

User comments

Share your experience with using Zocdoc and BetterHelp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zocdoc and BetterHelp

Zocdoc Reviews

We have no reviews of Zocdoc yet.
Be the first one to post

BetterHelp Reviews

The Online Therapy Services We’d Use
Psychologists are unable to prescribe medication. For prescription meds, you need to connect with a healthcare provider capable of prescribing medication, such as a psychiatrist. Since psychiatrists tend not to provide therapy, most healthcare professionals suggest seeing both a psychiatrist and a psychologist if you (or your therapist) think you might benefit from...
The Top 5 Online Mental Health & Therapy On-Demand Services
Over time Betterhelp has also partnered with two of the other entries on our list to focus on teen counseling (through TeenCounseling.com) and couples counseling (through regain.us).When viewed in its totality, Betterhelp offers a wider range of price points, communication methods, and tailored services for teens, couples, and individuals than any other online therapy...
8 Online Alternatives That Are Cheaper Than Traditional In-Person Therapy
BetterHelp wants to make counseling accessible, affordable and convenient, allowing you to get help anywhere at anytime. Within 24 hours of signing up, you are matched with a trained, licensed counselor who you can instant message, speak with over the phone or video conference. All methods are included in your membership at no additional cost.
Source: themighty.com

Social recommendations and mentions

Based on our record, Zocdoc seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zocdoc mentions (14)

  • Doctor’s visit.
    I would try zocdoc.com as a starting point. If you have health insurance, you can put in what company it's with so they will pull up providers in your network. If not, there's an option for that too. You can search based on the kind of doctor you need to see, and you can schedule the appointment through the website. Source: about 2 years ago
  • Is it normal to for a psychiatric practice to say they treat ADHD but don't prescribe stimulants and only offer therapy?
    Thank you to everyone for your comments. I just want to share that I found a psychiatrist on zocdoc.com that specializes in ADHD and works through the company Talkiatry. He is based locally to where I live. He's been practicing for 30-some years, has excellent reviews, and would be the one to actually treat me if I went with him. I understand any prescription medication in either case would require an in-person... Source: about 2 years ago
  • FT Benefits
    You can also use appointment sites like zocdoc.com. That site will take your insurance plan information and give you a list of local doctors who accept your coverage.3 They even allow you to make appointments for them online. Source: over 2 years ago
  • Any doctors offices that aren’t a month out to be seen?
    I had good luck with zocdoc.com (no I don't work for them). Found a PCP appointment within two weeks. I initially tried a friend's doctor and they were like a 4 month wait. Source: over 2 years ago
  • Where to get a pelvic exam in PGH
    Try zocdoc.com They allow you to enter in: the kind of provider you're looking for, location, and type of insurance you have (if you have it.) It's great because they show you availability without having to call the office. Hope this helps! Source: almost 3 years ago
View more

BetterHelp mentions (0)

We have not tracked any mentions of BetterHelp yet. Tracking of BetterHelp recommendations started around Mar 2021.

What are some alternatives?

When comparing Zocdoc and BetterHelp, you can also consider the following products

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MellowTalk - MellowTalk is a chat platform built on the kindness of strangers.