Software Alternatives & Reviews

Zingtree VS NICE inContact

Compare Zingtree VS NICE inContact and see what are their differences

Zingtree logo Zingtree

Build your own question & answer style troubleshooters

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Zingtree Landing page
    Landing page //
    2023-05-12
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Zingtree videos

Getting Started with Zingtree

More videos:

  • Tutorial - How to use Zingtree Designer

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Zingtree and NICE inContact)
Workflow Automation
100 100%
0% 0
Communication
0 0%
100% 100
Web Service Automation
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zingtree and NICE inContact

Zingtree Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Zingtree and NICE inContact, you can also consider the following products

Apache Airflow - Airflow is a platform to programmaticaly author, schedule and monitor data pipelines.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pushwoosh - Mobile-inspired customer engagement platform for high achievers

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.