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Zeplin VS HelpScout

Compare Zeplin VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zeplin logo Zeplin

Collaboration app for UI designers & frontend developers

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Zeplin Landing page
    Landing page //
    2023-10-19
  • HelpScout Landing page
    Landing page //
    2023-07-14

Zeplin videos

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Zeplin Basics: Design Systems

More videos:

  • Demo - Zeplin Demo: What is Zeplin? (Video)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zeplin and HelpScout)

Zeplin

HelpScout

Design Tools
100 100%
Design Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Prototyping
100 100%
Prototyping
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Zeplin and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zeplin and HelpScout

Zeplin Reviews

10 Best Adobe XD Alternatives (Free & Paid)
Zeplin is a smart Adobe XD alternative for code lovers. It is a code-based design app where you can source all your components from Storybook, Github, Bitbucket, SourceForge, and other repositories, so they are always code-ready. The app also integrates seamlessly with team collaboration and project management tools like Trello, Proofhub, Monday, Jira, and Slack, offering...
Source: justcreative.com
Top 10 Free Adobe XD Alternatives in 2021
One of the top alternatives to Adobe XD is Zeplin, a code-based design tool where your components can be sourced from GitHub, Storybook, and other repositories so they're always code-ready. You can view summaries of your components within your designs and easily see code snippets for how to initialize them. There are also extensive integrations with project management and...
Source: mockitt.wondershare.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Zeplin seems to be a lot more popular than HelpScout. While we know about 21 links to Zeplin, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zeplin mentions (21)

  • Storybook 8
    Additionally, thank you to all our community launch partners across the frontend ecosystem for helping us bring Storybook 8 to the world! Thanks to Chromatic, Figma, ViteConf, Omlet, DivRiots, story.to.design, StackBlitz, UXpin, Nx, Mock Service Worker, Anima, Zeplin, zeroheight, kickstartDS, and Kendo UI. - Source: dev.to / 3 months ago
  • Why is Figma better for developers?
    Designers would often use separate tools like Zeplin or Invision to handoff the designs to developers.🚮. - Source: dev.to / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Zeplin — Designer and developer collaboration platform. Show designs, assets, and style guides. Free for one project. - Source: dev.to / 4 months ago
  • What do you think about the new Figma developer mode?
    I'd suggest if you're going to use a tool to collaborate on finalized designs. One that doesn't rely on which design tool you use, why not use zeplin.io? There are free plans and paid plans, and it was purpose built for design delivery. Over 5 million users--over 3 million developers using it. Source: 12 months ago
  • Working with engineers
    It seems to be you and your team could benefit from a tool like zeplin. Source: about 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Zeplin and HelpScout, you can also consider the following products

Invision - Prototyping and collaboration for design teams

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Figma - Team-based interface design, Figma lets you collaborate on designs in real time.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Balsamiq - Balsamiq. Rapid, effective and fun wireframing software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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