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ZenGRC VS Resolver

Compare ZenGRC VS Resolver and see what are their differences

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ZenGRC logo ZenGRC

ZenGRC is trusted by companies of all sizes including Salesforce, Google, Uber and Airbnb to manage compliance and risk management.

Resolver logo Resolver

Resolver provides custom GRC and incident management software solutions for large enterprise clients.
  • ZenGRC Landing page
    Landing page //
    2018-09-29
  • Resolver Landing page
    Landing page //
    2023-09-21

ZenGRC

Website
zengrc.com
$ Details
-
Release Date
-
Edit details

Resolver

Website
resolver.com
$ Details
Release Date
2000 January
Startup details
Country
Canada
State
Ontario
City
Toronto
Founder(s)
Steve Taylor
Employees
250 - 499
Edit details

ZenGRC features and specs

  • Ease of Use
    ZenGRC is known for its user-friendly interface, which simplifies the process of managing governance, risk, and compliance. The intuitive design makes it accessible for users at various levels of technical expertise.
  • Efficient Workflow Automation
    The platform offers robust automation features, which can significantly reduce the time and effort required to manage compliance tasks. Automated reminders, task assignments, and real-time updates streamline operations.
  • Comprehensive GRC Coverage
    ZenGRC provides a wide range of functionalities to cover multiple aspects of governance, risk management, and compliance. This includes policy management, risk assessment, incident management, and more.
  • Scalable Solution
    ZenGRC is designed to scale with the needs of an organization, making it suitable for small businesses as well as large enterprises. Its scalability ensures that it can grow alongside the business.
  • Frequent Updates and Improvements
    The platform is regularly updated with new features and improvements based on user feedback and industry best practices, ensuring that it remains relevant and up-to-date.

Possible disadvantages of ZenGRC

  • Pricing
    ZenGRC can be on the higher end of the pricing spectrum, which might be a barrier for smaller companies or startups with limited budgets.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, some advanced functionalities can have a steep learning curve, requiring additional training or support.
  • Integration Limitations
    Although ZenGRC offers integration capabilities, it may not support seamless integration with all third-party applications and systems out of the box, necessitating custom development efforts.
  • Initial Setup Complexity
    The initial setup and configuration of ZenGRC can be complex and time-consuming, especially for organizations with intricate GRC requirements.
  • Support Response Time
    Some users have reported slower response times from the support team during peak periods, which can be a concern for organizations needing timely assistance.

Resolver features and specs

  • User-Friendly Interface
    Resolver offers a straightforward and easy-to-navigate platform that allows users to efficiently file and manage complaints, making the process hassle-free.
  • Comprehensive Coverage
    The platform covers a wide range of sectors and companies, giving users a broad scope to file complaints in various industries from travel to financial services.
  • Automated Complaint Process
    Resolver automatically routes complaints to the appropriate departments and tracks progress, reducing the manual effort required by users.
  • Free Service
    The platform is free for consumers to use, offering a valuable service without any out-of-pocket costs.
  • Step-by-Step Guidance
    Resolver provides clear, step-by-step guidance to help users understand their rights and the best way to approach their complaint.

Possible disadvantages of Resolver

  • Limited International Reach
    Resolver's services are more effective in some countries like the UK and may not offer the same level of support or effectiveness in other regions.
  • Dependence on Third Parties
    The effectiveness of the resolution can depend on the cooperation of the company being complained against, which Resolver may not be able to control.
  • Data Privacy Concerns
    As with any online platform, there could be concerns related to data privacy and the handling of personal information.
  • Limited Resolution Power
    While Resolver can facilitate communication between consumers and companies, it does not have any legal power to enforce resolutions.
  • Response Time Varies
    The response time from companies can vary widely, which means that some users may experience delays in getting their issues resolved.

Analysis of ZenGRC

Overall verdict

  • ZenGRC is a solid choice for organizations looking to improve their compliance and risk management processes. Its comprehensive feature set and ease of use make it a valuable tool for many businesses.

Why this product is good

  • ZenGRC is a well-regarded governance, risk management, and compliance (GRC) tool known for its user-friendly interface, seamless integration capabilities, and robust features that help businesses streamline their compliance processes. It assists in maintaining security frameworks, conducting audits, and managing risk effectively. Users appreciate its centralized dashboard and automation of routine tasks, which can significantly enhance compliance workflow efficiency.

Recommended for

    ZenGRC is recommended for mid to large-sized businesses and enterprises across various industries, especially those in highly regulated sectors such as finance, healthcare, and technology. It is particularly useful for organizations that need to adhere to multiple compliance frameworks and want a scalable solution to manage complex compliance requirements.

Analysis of Resolver

Overall verdict

  • Resolver is considered a good service for consumers needing assistance with complaints. It provides a user-friendly interface and has a good track record of helping users reach resolutions. However, as with any service, individual experiences may vary depending on the nature of the complaint and the company's responsiveness.

Why this product is good

  • Resolver is a platform that helps consumers address complaints and resolve issues with businesses. It offers a comprehensive database of company contact information and provides tools for users to track and manage their complaints. Many users find it helpful due to its ease of use, effectiveness in helping resolve issues, and its free-to-use model.

Recommended for

    Resolver is recommended for consumers who are struggling to get a satisfactory response from a company regarding a complaint or issue. It's particularly useful for those who prefer a structured approach to managing their complaints and who appreciate having a centralized platform to keep track of communication and outcomes.

ZenGRC videos

+ Add

ZenGRC 2 minute overview - Reciprocity

More videos:

  • Review - What is ZenGRC?
  • Review - ZenGRC Audit Walkthrough

Resolver videos

+ Add

Misterios sin resolver (Netflix) - Opinión / Review ¿Mantiene el espíritu de la original?

More videos:

  • Tutorial - How to Code a Resolver | ft. Aimware.net
  • Review - Aimware V5 resolver breaker #2 (Spamming fake)

Category Popularity

0-100% (relative to ZenGRC and Resolver)

ZenGRC

Resolver

Governance, Risk And Compliance
56 56%
Governance, Risk And Compliance
44% 44
Security & Privacy
54 54%
Security & Privacy
46% 46
Workplace Safety
46 46%
Workplace Safety
54% 54
Auditing And Compliance
100 100%
Auditing And Compliance
0% 0

User comments

Share your experience with using ZenGRC and Resolver. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Resolver seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ZenGRC mentions (0)

We have not tracked any mentions of ZenGRC yet. Tracking of ZenGRC recommendations started around Mar 2021.

Resolver mentions (3)

  • pre ordered something months ago. it has never been sent. there is no customer service. they ignore me
    So back in june I pre ordered something off of zavvi.com . They took my money and everything was fine. I had recently had issues with them on another order. They took my money, told me the item was out of stock and would ignore me at every turn. I used resolver.com and got in touch with the parent company thehutgroup . They rang me and apologised and refunded me and gave me a voucher for the problems. While on the... Source: over 1 year ago
  • Really upset customer here
    At that time, I tried to get put through to another person from customer service and the same thing happened again and again. I then tried to go to resolver.com, but again, I have the same response. I tried asking why am I not eligible for a refund, but again, have the same response. Source: almost 3 years ago
  • Airbnb nightmare
    I've only ever had a positive experience with Air BnB, granted I've only used it elsewhere in Europe and not the UK, but I've found them excellent. Booked a two bedroom flat in Prague which ended up only being a one bedroom with a sofa bed and got 50% refund on return. I would suggest trying resolver.com I've used them to resolve issues with groupon, Virgin, hermes etc. And like someone else said, if you paid by... Source: almost 4 years ago

What are some alternatives?

When comparing ZenGRC and Resolver, you can also consider the following products

SAP GRC - SAP solutions for governance, risk, and compliance (GRC) help companies minimize risk and stay in compliance with regulations.

SAI360 - GRC Platforms

LogicGate - The LogicGate platform empowers businesses to build agile enterprise process applications that deliver workflow automation and process efficiency

Fastpath Assure - Fastpath Assure is a cloud GRC platform that integrates with various ERP systems

HighBond - Cloud-based audit, risk and compliance management platform

Oracle Risk Management Cloud - Oracle Risk Management helps to document risks and enforce controls as an integral part of your ERP Cloud deployment

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