Software Alternatives & Reviews

Zendesk Support VS XenForo

Compare Zendesk Support VS XenForo and see what are their differences

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

XenForo logo XenForo

Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.
Not present
  • XenForo Landing page
    Landing page //
    2022-03-18

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

XenForo videos

What is xenforo?

More videos:

  • Review - [Review] Phần mềm download resource free trên xenforo.com

Category Popularity

0-100% (relative to Zendesk Support and XenForo)
Customer Support
100 100%
0% 0
Forums And Forum Software
Help Desk
100 100%
0% 0
Forums
0 0%
100% 100

User comments

Share your experience with using Zendesk Support and XenForo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and XenForo

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

XenForo Reviews

Top 10 Best Free Open Source Forum Software to Setup own Discussion Forum
XenForo is one of the most intuitive extensible and highly flexible community software which provides speed, durability, and compelling community experience. It offers a wide range of useful features such as integration with Facebook for easy sharing of the content, allows members to follow each other and see the recent activities of your forum, style property editor to...
Source: technofizi.net
IndieHackers: Best forum software
If you don’t mind paying the most powerful and my personal favourite is https://XenForo.com constant updates and an overall great product with a good community marketplace!

Social recommendations and mentions

Based on our record, XenForo seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

XenForo mentions (10)

  • How to Create a Discussion Forum Using PHP and MySQL?
    XenForo (https://xenforo.com/) XenForo is a popular commercial forum software application that is widely used for creating and managing online discussion communities and forums. - Source: dev.to / 8 months ago
  • Poll Results & Re-Opening the Subreddit
    For the longer term migration options, I would like to recommend we set up a Xenforo forum one last time. It would be quick and easy to do, it's a well designed and maintained solution that has all the technical features we need and works well for communities like this, as demonstrated by the Spacebattles and Sufficient Velocity forums. Finally, this community will only be free of interference if we go to a place... Source: 11 months ago
  • Some forum software written in Rust
    Obviously forums aren't as popular as they used to be, so this topic might not be of interest to many. For folks that want to run a forum, they'd most certainly go with Discourse (Ruby), Flarum (PHP), Xenforo (PHP), NodeBB (Javascript), Nimforum (Nim) and maybe Casnode (Go). Source: about 1 year ago
  • Best way to create a community website
    For something simple, I'd look into bbpress. For something more complex (but that can still integrate with WordPress, check out Xenforo (my favorite) or Vanilla. Source: over 1 year ago
  • Ask HN: Any forum/community dedicated to software and DevOps?
    Obligatory Lobsters[0] link. You may know it well already though. If you really need to scratch that itch, maybe start your own community based around those topics? I wouldn't build it from scratch though, and use something like XenForo[1]. The web needs more forums, there's not enough of them around! [0] https://lobste.rs/ [1] https://xenforo.com/. - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing Zendesk Support and XenForo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Zoho Desk - Industry's first context-aware Helpdesk Software

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.