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Zendesk Support VS TextNow

Compare Zendesk Support VS TextNow and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

TextNow logo TextNow

TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.
Not present
  • TextNow Landing page
    Landing page //
    2023-09-12

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

TextNow videos

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TextNow Review

More videos:

  • Review - TextNow Wireless Mini Review
  • Review - My TextNow Wireless Experience Update Early 2019- Is It Worth it?

Category Popularity

0-100% (relative to Zendesk Support and TextNow)

Zendesk Support

TextNow

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and TextNow

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

TextNow Reviews

We have no reviews of TextNow yet.
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What are some alternatives?

When comparing Zendesk Support and TextNow, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Zoho Desk - Industry's first context-aware Helpdesk Software

TextMe - TextMe is a free calls and messaging application at both local and international levels.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Talkatone - Android App on. Google Play. Stop paying for cell minutes, texts & landlines; Turn your iPad or iPod touch into a phone; Call/Text even in areas with bad cell coverage; Call/Text when travelling without paying for expensive international minutes.

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