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Zendesk Support VS TeamSupport

Compare Zendesk Support VS TeamSupport and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

TeamSupport logo TeamSupport

TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.
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  • TeamSupport Landing page
    Landing page //
    2023-10-06

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

TeamSupport videos

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TeamSupport Review: Wonderful Resource

More videos:

  • Review - Teamsupport Review - CRM software review
  • Review - Why TeamSupport: Better Customer Support Through Better Collaboration

Category Popularity

0-100% (relative to Zendesk Support and TeamSupport)

Zendesk Support

TeamSupport

Customer Support
68 68%
Customer Support
32% 32
Help Desk
66 66%
Help Desk
34% 34
Customer Service
67 67%
Customer Service
33% 33
CRM
100 100%
CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and TeamSupport

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

TeamSupport Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
The helpdesk software provides a centralized communication and collaboration platform that TeamSupport alternatives will find hard to match. This platform greatly streamlines activities between teams. Sales, support, I.T., marketing, and even finance can organize ad hoc groups and collaborate on a special ticket or discuss ideas that impact on customer service.
Source: financesonline.com

What are some alternatives?

When comparing Zendesk Support and TeamSupport, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho Desk - Industry's first context-aware Helpdesk Software

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

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