Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
BrandFort - Protect your Social Media Brand using Artificial Intelligence
Zoho Desk - Industry's first context-aware Helpdesk Software
CleanSpeak - Keep inappropriate content and trolls out of your community
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Shield - Facebook & Instagram comment moderation from Slack