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Zendesk Support VS Sherlock

Compare Zendesk Support VS Sherlock and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Sherlock logo Sherlock

Sherlock provides insights on user engagement for product makers.
Not present
  • Sherlock Landing page
    Landing page //
    2023-09-22

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Sherlock videos

+ Add

Sherlock Is Garbage, And Here's Why

More videos:

  • Review - Sherlock BBC Series 1 review
  • Review - Sherlock BBC Series 2 review

Category Popularity

0-100% (relative to Zendesk Support and Sherlock)

Zendesk Support

Sherlock

Customer Support
100 100%
Customer Support
0% 0
User Engagement
0 0%
User Engagement
100% 100
Help Desk
100 100%
Help Desk
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Sherlock

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Sherlock Reviews

We have no reviews of Sherlock yet.
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What are some alternatives?

When comparing Zendesk Support and Sherlock, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Zoho Desk - Industry's first context-aware Helpdesk Software

Guideblocks - Guideblocks extends your web app to provide help articles, user onboarding tours, context help...

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

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