Software Alternatives, Accelerators & Startups

Zendesk Support VS Service

Compare Zendesk Support VS Service and see what are their differences

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Service logo Service

Customer service issues solved for you, on demand, for free.
Not present
  • Service Landing page
    Landing page //
    2022-05-02

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

Service videos

HBO Max Streaming Service Review

More videos:

  • Review - Peacock Streaming Service Review
  • Review - Ting Phone Service Review

Category Popularity

0-100% (relative to Zendesk Support and Service)
Customer Support
84 84%
16% 16
CRM
48 48%
52% 52
Help Desk
81 81%
19% 19
Customer Service
100 100%
0% 0

User comments

Share your experience with using Zendesk Support and Service. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Service

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Service Reviews

Over 50 Websites Like Thumbtack To Help Service Pros Find More Work
Service pros who use Workiz even report saving $600-$700 monthly on ad channels that don’t work. Workiz helps you trim the fat and double down on the ad channels that do work, so you can get more customers and maximize your profits.
Source: workiz.com

What are some alternatives?

When comparing Zendesk Support and Service, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

Zoho Desk - Industry's first context-aware Helpdesk Software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.