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Zendesk Support VS Relativity

Compare Zendesk Support VS Relativity and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Relativity logo Relativity

Cloud-based eDiscovery software for data analysis & review
Not present
  • Relativity Landing page
    Landing page //
    2023-09-17

Zendesk Support

Website
zendesk.com
Pricing URL
-
Release Date
-
Edit details

Relativity

Website
relativity.com
Pricing URL
Official Relativity Pricing
Release Date
2001 January
Startup details
Country
United States
State
Illinois
City
Chicago
Founder(s)
Andrew Sieja
Employees
500 - 999
Edit details

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Relativity videos

+ Add

Introduction to Relativity

More videos:

  • Review - Relativity Overview
  • Review - Simplifying & Accelerating the e-Discovery Process | Relativity

Category Popularity

0-100% (relative to Zendesk Support and Relativity)

Zendesk Support

Relativity

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using Zendesk Support and Relativity. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Relativity

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Relativity Reviews

We have no reviews of Relativity yet.
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Social recommendations and mentions

Based on our record, Relativity seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Relativity mentions (1)

  • Can’t get even a rejection from law firms/legal department applications. More info in comments
    1.) Relativity offers training and certifications through their website: relativity.com. Source: over 1 year ago

What are some alternatives?

When comparing Zendesk Support and Relativity, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LogikCull - Logikcull is a discovery automation platform that helps expedite and lower the cost of litigations & investigations.

Zoho Desk - Industry's first context-aware Helpdesk Software

Nextpoint - Nextpoint offers solutions for eDiscovery, evidence exchange, deposition and transcript management.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Everlaw - Everlaw is an eDiscovery software for litigation, document review, and analysis.

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