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Zendesk Support VS OnceHub

Compare Zendesk Support VS OnceHub and see what are their differences

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Contents:
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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

OnceHub logo OnceHub

A scheduling and chatbot solution.
Not present
  • OnceHub Landing page
    Landing page //
    2023-08-04

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

OnceHub videos

+ Add

ScheduleOnce Review

More videos:

  • Review - Welcome to OnceHub
  • Demo - ScheduleOnce on-demand demo
  • Review - OnceHub Careers | CEO Rami Goraly

Category Popularity

0-100% (relative to Zendesk Support and OnceHub)

Zendesk Support

OnceHub

Customer Support
100 100%
Customer Support
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100
Help Desk
100 100%
Help Desk
0% 0
Appointment Scheduling
0 0%
Appointment Scheduling
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and OnceHub

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

OnceHub Reviews

The Best 24 Appointment Scheduling Apps and Booking Software
You can also directly connect OnceHub with your website, email provider, and payment system. One feature I like is OnceHub’s meeting limiter feature, where you can limit the number of hours you spend in meetings during your workday, so you have time to focus on projects.
Source: blog.hubspot.com
The Best Alternatives to Doodle That You Should Check Out
The OnceHub team developed ScheduleOnce. This meeting scheduling app doesn’t limit you to one type of meeting—you to schedule various meeting types. App defaults offer standard lengths of 15, 30, and 60 minutes.
Source: trafft.com
The 14 Best Meeting Scheduling Tools for 2022
If your team mainly works remotely, ScheduleOnce is a must-have. With timezone recognition, this online meeting scheduling tool will ensure that you never have to attend another 6 am catch-up with Australia. It also offers several comprehensive features for teamwork for customer-facing scheduling, such as pooled availability, round-robin assignment, as well as reporting.
Source: www.recruiterslineup.com
The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
ScheduleOnce offers a free plan with limited features. To make use of the more helpful features, you’ll have to upgrade to the Teams option for $9 per month, per user, if paid annually. Enterprise-level pricing isn’t listed, so if you need more security or a dedicated account manager, you’ll have to get a custom quote.
Source: www.chilipiper.com
The 17 Best Appointment Scheduling Apps
ScheduleOnce is an appointment booking app that's adept at handling packages or series of appointments. For example, say you offer a set of three coaching sessions for one price. Any clients who purchase this package need to choose three booking dates and times, not just one. ScheduleOnce has all the usual booking services you'd expect to find in the best appointment...
Source: zapier.com

What are some alternatives?

When comparing Zendesk Support and OnceHub, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Zoho Desk - Industry's first context-aware Helpdesk Software

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

YouCanBook.me - YouCanBook.me is a cloud-based service which allows your customers to schedule appointments and make bookings.

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