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Zendesk Support VS Nylas Mail

Compare Zendesk Support VS Nylas Mail and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Nylas Mail logo Nylas Mail

The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.
Not present
  • Nylas Mail Landing page
    Landing page //
    2023-09-16

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Nylas Mail videos

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Gmail with Nylas Mail

Category Popularity

0-100% (relative to Zendesk Support and Nylas Mail)

Zendesk Support

Nylas Mail

Customer Support
100 100%
Customer Support
0% 0
Email Management
0 0%
Email Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Email Automation
0 0%
Email Automation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Nylas Mail

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Nylas Mail Reviews

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What are some alternatives?

When comparing Zendesk Support and Nylas Mail, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

Zoho Desk - Industry's first context-aware Helpdesk Software

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

MailClark - The Slack bot for external communications

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