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Zendesk Support VS Microsoft Operations Management Suite

Compare Zendesk Support VS Microsoft Operations Management Suite and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Microsoft Operations Management Suite logo Microsoft Operations Management Suite

Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security
Not present
  • Microsoft Operations Management Suite Landing page
    Landing page //
    2023-03-28

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Microsoft Operations Management Suite videos

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Microsoft Operations Management Suite – IT Management Solution for the cloud era

Category Popularity

0-100% (relative to Zendesk Support and Microsoft Operations Management Suite)

Zendesk Support

Microsoft Operations Management Suite

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Microsoft Operations Management Suite

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Microsoft Operations Management Suite Reviews

We have no reviews of Microsoft Operations Management Suite yet.
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What are some alternatives?

When comparing Zendesk Support and Microsoft Operations Management Suite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Zoho Desk - Industry's first context-aware Helpdesk Software

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

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