Software Alternatives & Reviews
Register | Login

Zendesk Support VS KeyReply

Compare Zendesk Support VS KeyReply and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

KeyReply logo KeyReply

Omnichannel keyboard for mobile teams to respond better and faster.
Not present
  • KeyReply Landing page
    Landing page //
    2023-09-22

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

KeyReply videos

+ Add

Chat by KeyReply - Simplest live chat widget on the planet

Category Popularity

0-100% (relative to Zendesk Support and KeyReply)

Zendesk Support

KeyReply

Customer Support
90 90%
Customer Support
10% 10
Help Desk
94 94%
Help Desk
6% 6
CRM
69 69%
CRM
31% 31
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using Zendesk Support and KeyReply. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and KeyReply

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

KeyReply Reviews

We have no reviews of KeyReply yet.
Be the first one to post

What are some alternatives?

When comparing Zendesk Support and KeyReply, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpStack - Open Source mobile help framework to support iOS and Android app users.

Zoho Desk - Industry's first context-aware Helpdesk Software

Chat Center - Chat with one click, no matter what messaging app you use

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Loading...