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Zendesk Support VS Issuetrak

Compare Zendesk Support VS Issuetrak and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service
Not present
  • Issuetrak Landing page
    Landing page //
    2023-09-20

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Issuetrak videos

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Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

Category Popularity

0-100% (relative to Zendesk Support and Issuetrak)

Zendesk Support

Issuetrak

Customer Support
84 84%
Customer Support
16% 16
Help Desk
68 68%
Help Desk
32% 32
Business & Commerce
0 0%
Business & Commerce
100% 100
Customer Service
84 84%
Customer Service
16% 16

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Issuetrak

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Issuetrak Reviews

We have no reviews of Issuetrak yet.
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What are some alternatives?

When comparing Zendesk Support and Issuetrak, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zoho Desk - Industry's first context-aware Helpdesk Software

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

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