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Zendesk Support VS IBM Watson Studio

Compare Zendesk Support VS IBM Watson Studio and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

IBM Watson Studio logo IBM Watson Studio

Learn more about Watson Studio. Increase productivity by giving your team a single environment to work with the best of open source and IBM software, to build and deploy an AI solution.
Not present
  • IBM Watson Studio Landing page
    Landing page //
    2023-10-05

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

IBM Watson Studio videos

+ Add

Product Review: IBM Watson Studio AutoAI

More videos:

  • Review - Overview of IBM Watson Studio
  • Review - Configuring IBM Watson Studio (Free) with 2.3 (coursera), April 30th '19 Release

Category Popularity

0-100% (relative to Zendesk Support and IBM Watson Studio)

Zendesk Support

IBM Watson Studio

Customer Support
100 100%
Customer Support
0% 0
Data Science And Machine Learning
0 0%
Data Science And Machine Learning
100% 100
Help Desk
100 100%
Help Desk
0% 0
Machine Learning
0 0%
Machine Learning
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and IBM Watson Studio

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

IBM Watson Studio Reviews

The 16 Best Data Science and Machine Learning Platforms for 2021
Description: IBM Watson Studio enables users to build, run, and manage AI models at scale across any cloud. The product is a part of IBM Cloud Pak for Data, the company’s main data and AI platform. The solution lets you automate AI lifecycle management, govern and secure open-source notebooks, prepare and build models visually, deploy and run models through one-click...
Source: solutionsreview.com

What are some alternatives?

When comparing Zendesk Support and IBM Watson Studio, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TensorFlow - TensorFlow is an open-source machine learning framework designed and published by Google. It tracks data flow graphs over time. Nodes in the data flow graphs represent machine learning algorithms. Read more about TensorFlow.

Zoho Desk - Industry's first context-aware Helpdesk Software

Alteryx - Alteryx provides an indispensable and easy-to-use analytics platform for enterprise companies making critical decisions that drive their business strategy and growth.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Pega Platform - The best-in-class, rapid no-code Pega Platform is unified for building BPM, CRM, case management, and real-time decisioning apps.

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