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Zendesk Support VS Higher Logic

Compare Zendesk Support VS Higher Logic and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Higher Logic logo Higher Logic

Private, secure online communities that stimulate conversation and ignite engagement.
Not present
  • Higher Logic Landing page
    Landing page //
    2022-12-22

Zendesk Support

Website
zendesk.com
Pricing URL
-
Release Date
-
Edit details

Higher Logic

Website
higherlogic.com
Pricing URL
Official Higher Logic Pricing
Release Date
2007 January
Startup details
Country
United States
State
Virginia
City
Arlington
Founder(s)
Andy Steggles
Employees
250 - 499
Edit details

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Higher Logic videos

+ Add

Higher Logic Product Overview

More videos:

  • Review - Higher Logic's New Admin Experience

Category Popularity

0-100% (relative to Zendesk Support and Higher Logic)

Zendesk Support

Higher Logic

Customer Support
100 100%
Customer Support
0% 0
Forums And Forum Software
0 0%
Forums And Forum Software
100% 100
Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Higher Logic

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Higher Logic Reviews

We have no reviews of Higher Logic yet.
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What are some alternatives?

When comparing Zendesk Support and Higher Logic, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Influitive - Influitive helps companies increase customer lifetime value and accelerate sales with the power of their own customer advocates. Inspire your customers to stay longer, share their experiences, and attract new business.

Zoho Desk - Industry's first context-aware Helpdesk Software

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

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