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Zendesk Support VS FactoryTalk MaintenanceSuite

Compare Zendesk Support VS FactoryTalk MaintenanceSuite and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

FactoryTalk MaintenanceSuite logo FactoryTalk MaintenanceSuite

Envision and Collaborate on Maintenance Activities Across Your Operation
Not present
  • FactoryTalk MaintenanceSuite Landing page
    Landing page //
    2023-08-30

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

FactoryTalk MaintenanceSuite videos

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Category Popularity

0-100% (relative to Zendesk Support and FactoryTalk MaintenanceSuite)

Zendesk Support

FactoryTalk MaintenanceSuite

Customer Support
100 100%
Customer Support
0% 0
Industries
0 0%
Industries
100% 100
Help Desk
100 100%
Help Desk
0% 0
Shipping
0 0%
Shipping
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and FactoryTalk MaintenanceSuite

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

FactoryTalk MaintenanceSuite Reviews

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What are some alternatives?

When comparing Zendesk Support and FactoryTalk MaintenanceSuite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

12Return - The 12Return platform enables companies in any industry to manage the challenges of product returns in a customer-centric and circular economy.

Zoho Desk - Industry's first context-aware Helpdesk Software

Applegate PRO - Applegate Marketplace helps buyers source the products and services they require for their business.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

SupportSync - Product return management & customer service for SMBs

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