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Zendesk Support VS DuoCircle

Compare Zendesk Support VS DuoCircle and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

DuoCircle logo DuoCircle

DuoCircle provides enterprise spam filtering and email management solutions.
Not present
  • DuoCircle Landing page
    Landing page //
    2021-10-17

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

DuoCircle videos

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DuoCircle Implements The Halon Email Platform.

Category Popularity

0-100% (relative to Zendesk Support and DuoCircle)

Zendesk Support

DuoCircle

Customer Support
95 95%
Customer Support
5% 5
Email Management
0 0%
Email Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Email Automation
0 0%
Email Automation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and DuoCircle

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

DuoCircle Reviews

11 Sendgrid Alternatives For Your Business Email
Other crucial services offered by DuoCircle include SPF management, DMARC reporting, Email forwarding, Tenant migration, etc., which one can avail of at a very competitive price. Best, their best offering is 24/7 email, chat, and phone support, so you can quickly get your business email up and running in case there is a mishap. Overall, it is an excellent Sendgrid...
Source: www.duocircle.com

What are some alternatives?

When comparing Zendesk Support and DuoCircle, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Zoho Desk - Industry's first context-aware Helpdesk Software

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

MailClark - The Slack bot for external communications

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