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Zendesk Support VS Conversocial

Compare Zendesk Support VS Conversocial and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Conversocial logo Conversocial

Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.
Not present
  • Conversocial Landing page
    Landing page //
    2023-05-11

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Conversocial videos

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Review of Conversocial For Social Media Monitoring And Engaging

More videos:

  • Review - Conversocial: The Digital Customer Care Platform for Social Messaging
  • Review - Conversocial - The Customer Care Platform for Messaging

Category Popularity

0-100% (relative to Zendesk Support and Conversocial)

Zendesk Support

Conversocial

Customer Support
79 79%
Customer Support
21% 21
Help Desk
90 90%
Help Desk
10% 10
CRM
55 55%
CRM
45% 45
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Conversocial

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Conversocial Reviews

We have no reviews of Conversocial yet.
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What are some alternatives?

When comparing Zendesk Support and Conversocial, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zoho Desk - Industry's first context-aware Helpdesk Software

Drift - A messaging app that helps you grow your business.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

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