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Zendesk Support VS Brandbastion

Compare Zendesk Support VS Brandbastion and see what are their differences

Walls.io
Walls.io is an all-in-one social wall solution that allows you to collect, curate, and display content in an easy-to-customize feed. You can collect content from multiple social media platforms or let your audience post content directly on your wall. featured
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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Brandbastion logo Brandbastion

We help brands and advertisers monitor and manage their online conversations
Not present
  • Brandbastion Landing page
    Landing page //
    2022-02-10

BrandBastion is the #1 community management choice for 1,000+ accounts. We offer a premium solution that helps top advertisers, such as Netflix, Uber, and RedBull drive better performance on social media, whilst protecting their brand. We help brands and advertisers proactively monitor and manage their online conversations with ease by harnessing the power of AI.

Zendesk Support features and specs

No features have been listed yet.

Brandbastion features and specs

  • Sentiment analysis: Available with BrandBastion Intelligence
  • Social Inbox: Available with BrandBastion Intelligence
  • Comment Moderation: Available with BrandBastion Safety
  • Community Management: Available with BrandBastion Care
  • AI Powered : Available with BrandBastion Intelligence
  • AI Analytics: Available with BrandBastion Intelligence
  • Campaign Management & Statistics: Available with BrandBastion Intelligence

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Brandbastion videos

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BrandBastion Solutions

More videos:

  • Review - Customer Review: Anton Gusev of Joom talks about BrandBastion's solution
  • Review - BrandBastion - What We Do

Category Popularity

0-100% (relative to Zendesk Support and Brandbastion)

Zendesk Support

Brandbastion

Customer Support
100 100%
Customer Support
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Brandbastion

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Brandbastion Reviews

We have no reviews of Brandbastion yet.
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What are some alternatives?

When comparing Zendesk Support and Brandbastion, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Reputation VIP - Reputation VIP provides proprietary technology "Digital Fortress" to improve and protect online reputation on search engines.

Zoho Desk - Industry's first context-aware Helpdesk Software

ReviewsOnMyWebsite - ReviewsOnMyWebsite provides tools to embed Google and Facebook reviews on the website to build trust and improve conversions.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

WhiteSpark - Whitespark builds tools and provides services that help businesses and agencies with local search marketing. 

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