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Zendesk Support VS AppDynamics

Compare Zendesk Support VS AppDynamics and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

AppDynamics logo AppDynamics

Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.
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  • AppDynamics Landing page
    Landing page //
    2023-10-10

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

AppDynamics videos

+ Add

AppDynamics Acquired for $3.7 Billion | Crunch Report

More videos:

  • Review - AppDynamics CEO Talks Cisco Acquisition | Crunch Report
  • Review - Glassdoor Client Testimonial: AppDynamics

Category Popularity

0-100% (relative to Zendesk Support and AppDynamics)

Zendesk Support

AppDynamics

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and AppDynamics

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

AppDynamics Reviews

Top 10 Grafana Alternatives in 2024
AppDynamics is an APM tool that enables users to monitor application performance, pinpoint root causes for performance issues, get complete visibility into application ecosystems, extract real-time data insights, and automatically optimize the application environment.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
AppDynamics is an enterprise Application Performance Management (APM) solution known for its comprehensive monitoring capabilities. It provides in-depth visibility into application performance and user experiences, offering code-level diagnostics, transaction tracing, and real-time insights.
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
visibility into the health and performance of their applications. As an excellent alternative to Grafana, AppDynamics is particularly renowned for its end-user monitoring (EUM) capabilities, ensuring users are well-informed about end-user errors, issues, crashes, and page-loading details. This enables businesses to tap into valuable insights, swiftly and effortlessly...
Source: sematext.com
10 Best Website Monitoring Services and Tools of 2022
AppDynamics is another website availability monitoring software that helps you detect anomalies and helps you run your business smoothly. The software allows you to track the visual revenue paths with the help of tracked customer or application experience in order to fix the ongoing website issues. Moreover, the tool allows you to monitor every click, swipe, and tap in order...
Source: www.hostingseekers.com
8 Dynatrace Alternatives to Consider in 2021
Cisco’s APM, AppDynamics, is a proactive performance monitoring platform that ensures success for its users, primarily businesses. They focus on observability of the software and application. AppDynamics uses AI-powered insights and focuses on visibility to support application improvement and business performance for their applications.
Source: scoutapm.com

What are some alternatives?

When comparing Zendesk Support and AppDynamics, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Zoho Desk - Industry's first context-aware Helpdesk Software

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

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