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Zendesk Support Suite VS Oxidized

Compare Zendesk Support Suite VS Oxidized and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support Suite logo Zendesk Support Suite

Zendesk Support Suite is a tool that solves and emerges multiple tasks in one place.

Oxidized logo Oxidized

configuration backup software (IOS, JunOS) - silly attempt at rancid
Not present
  • Oxidized Landing page
    Landing page //
    2023-10-22

Zendesk Support Suite videos

No Zendesk Support Suite videos yet. You could help us improve this page by suggesting one.

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Oxidized videos

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Oxidized jewellery haul 2019/amazon oxidised jewellery review/online silver jewelry

More videos:

  • Review - OG Oxidized 14 Review

Category Popularity

0-100% (relative to Zendesk Support Suite and Oxidized)

Zendesk Support Suite

Oxidized

Help Desk
100 100%
Help Desk
0% 0
Network Automation
0 0%
Network Automation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Configuration Auditing
0 0%
Configuration Auditing
100% 100

User comments

Share your experience with using Zendesk Support Suite and Oxidized. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Oxidized seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support Suite mentions (0)

We have not tracked any mentions of Zendesk Support Suite yet. Tracking of Zendesk Support Suite recommendations started around Mar 2021.

Oxidized mentions (18)

  • Suggestion: Can we have a day where we discuss new technologies we are currently using?
    Or run a decent setup to keep backups, like this one: https://github.com/ytti/oxidized. Source: about 1 year ago
  • Version control for configs yes or no?
    You didn't mention about brand of the switches, but majority of vendors is covered with Oxidized: https://github.com/ytti/oxidized Just configure it with git backend, and you have version control and device backups. Also, if you wish, there are bundled sone extra scripts that could report git changes via email. Source: about 1 year ago
  • Configuration Management + Upgrade Tools
    RANCID was great before Oxidized ;) Https://github.com/ytti/oxidized From description of Oxi: Oxidized is a network device configuration backup tool. It's a RANCID replacement! Source: over 1 year ago
  • Cisco 9000 Series Switches and Kron Job debacle
    If you're just looking to backup/inventory configs, give Oxidized a try https://github.com/ytti/oxidized. Source: over 1 year ago
  • Is there a guide or best practice document for creating config backup schedules and storing them off device?
    What about the tried and trusted oxidized? Source: over 1 year ago
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What are some alternatives?

When comparing Zendesk Support Suite and Oxidized, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)

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