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Zendesk Answer Bot VS Solvvy

Compare Zendesk Answer Bot VS Solvvy and see what are their differences

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Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots

Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science
Not present
  • Solvvy Landing page
    Landing page //
    2023-02-04

Zendesk Answer Bot videos

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What's Good: Zendesk Answer Bot

Solvvy videos

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Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

Category Popularity

0-100% (relative to Zendesk Answer Bot and Solvvy)

Zendesk Answer Bot

Solvvy

Customer Support
67 67%
Customer Support
33% 33
CRM
100 100%
CRM
0% 0
Customer Service
0 0%
Customer Service
100% 100
Tool
60 60%
Tool
40% 40

User comments

Share your experience with using Zendesk Answer Bot and Solvvy. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Answer Bot mentions (0)

We have not tracked any mentions of Zendesk Answer Bot yet. Tracking of Zendesk Answer Bot recommendations started around Mar 2021.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

What are some alternatives?

When comparing Zendesk Answer Bot and Solvvy, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Zoho Desk - Industry's first context-aware Helpdesk Software

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

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