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Zendesk Answer Bot VS Meltwater

Compare Zendesk Answer Bot VS Meltwater and see what are their differences

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Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots

Meltwater logo Meltwater

Media monitoring, social media monitoring & media Intelligence products & tools help companies grow and build brands by listening, understanding, engaging and benchmarking their customers, markets and social business communities.
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  • Meltwater Landing page
    Landing page //
    2023-10-16

Zendesk Answer Bot videos

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What's Good: Zendesk Answer Bot

Meltwater videos

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Meltwater Digital Analytics system

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Category Popularity

0-100% (relative to Zendesk Answer Bot and Meltwater)

Zendesk Answer Bot

Meltwater

Customer Support
100 100%
Customer Support
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
CRM
100 100%
CRM
0% 0
Media Monitoring
0 0%
Media Monitoring
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Answer Bot and Meltwater

Zendesk Answer Bot Reviews

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Meltwater Reviews

10 Affordable News Monitoring Tools to Keep You in the Know
Just like other tools, Meltwater offers features that can help you make sense out of data: social measurement, sentiment scoring, influencer identification, reporting and more.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Meltwater is a PR and social media monitoring tool that allows managers to interact on social media, curate content, track competitors and emerging stories, and measure the results of their efforts. Meltwater's pricing depends on the client and their individual requirements, but plans have been known to have a yearly cost of $6,000 or more.
Source: blog.hubspot.com
The best free and paid online monitoring tools for PR right now
Meltwater is one of the biggest global names and with over 9 years worth of historical data, they claim to be the only ‘all-in-one’ provider with global access to online, print broadcast and social. There’s no free trial and their services is ‘modular’ so the pricing and packages are bespoke to each client — but it is one of the biggest players so if you were looking for...
Source: resolution.coveragebook.com

What are some alternatives?

When comparing Zendesk Answer Bot and Meltwater, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

TVEyes - Founded in 1999, TVEyes' mission is to be the global search engine for TV and radio coverage. No matter where it appears in the world, if it aired on TV, you’ll find it on TVEyes.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Critical Mention - Track. Measure. Share. Grow.

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