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Zendesk Answer Bot VS Google Duplex

Compare Zendesk Answer Bot VS Google Duplex and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots

Google Duplex logo Google Duplex

An AI assisstant that can talk on the phone 🤖
Not present
  • Google Duplex Landing page
    Landing page //
    2022-12-25

Zendesk Answer Bot videos

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What's Good: Zendesk Answer Bot

Google Duplex videos

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Testing Google Duplex LIVE! 😬

More videos:

  • Review - Galaxy S10+ Google Duplex AI Making Reservations

Category Popularity

0-100% (relative to Zendesk Answer Bot and Google Duplex)

Zendesk Answer Bot

Google Duplex

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
CRM
100 100%
CRM
0% 0
Chatbots
0 0%
Chatbots
100% 100

User comments

Share your experience with using Zendesk Answer Bot and Google Duplex. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Google Duplex seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Answer Bot mentions (0)

We have not tracked any mentions of Zendesk Answer Bot yet. Tracking of Zendesk Answer Bot recommendations started around Mar 2021.

Google Duplex mentions (3)

  • How is this bot so real? Lol. Feels like I'm talking to Karl Franz
    Sounding like AI and being able to actually hold a conversation while in character are two different things though. Some really fancy ones are getting really close. Source: over 1 year ago
  • For first time, average pay for supermarket and restaurant workers tops $15 an hour - $15 an hour is suddenly the rule, not the exception, for U.S. workers. It’s a major shift from pre-pandemic norms.
    For example: https://ai.googleblog.com/2018/05/duplex-ai-system-for-natural-conversation.html. Source: almost 3 years ago
  • Suggestions for creating an "uncanny valley" AI voice
    I'm working on a game that has an AI narrator talking to the player. I messed around with some filters in Audacity that I don't know how to use until I realized I don't want a stereotypical computer voice, what I'm actually looking for is similar to Google's creepy Duplex system that automates calling restaurants for reservations. Source: about 3 years ago

What are some alternatives?

When comparing Zendesk Answer Bot and Google Duplex, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Ringbot - Have a bot call someone and tell them your message!

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Dialogflow - Conversational UX Platform. (ex API.ai)

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clarke.ai - AI powered assistant that dials into calls and takes notes

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